The post holder will lead the Adult Social Care (ASC) Finance Service to provide a range of services including payments, debt recovery, client financial management and financial assessments for Sutton ASC Service Users and / or their representatives

Leadership & Management

Takes a proactive role in providing inspirational leadership to the finance team as part of the Senior Leadership Tier of the shared finance service

Provides direct line management of 1-5 staff and be responsible for a team of 10-20 staff to deliver activities focussed on financial inclusion and resident support

Support staff development through coaching and mentoring across the service, helping to fulfil the Shared Finance Service ambition of growing our own talent Play an active role in Council leadership networks and lead by example to embed corporate values and beliefs

Functional Responsibilities

Lead the ASC Finance team to provide financial assessments and inclusion services to Sutton residents Lead on the collection of income for care services and provide advice and guidance to service budget holders to manage income collection

Ensure effective governance and stewardship of client money in accordance with Court of Protection and DWP procedures for appointeeship and deputyship cases

Work with colleagues across other teams to manage the supplier payment process for ASC Providers to ensure that accurate and contractually compliant payments are exported into the corporate payment system

Develops the Council's approach to financial inclusion by identifying and implementing new opportunities for adopting a financial inclusive approach that supports residents and protects the Council's financial health Ensure that Care Act 2014 statutory guidance include deferred payment, direct payment financial assessments and Appointeeships are followed and adhered to in accordance with this legislation.

Lead the ASCF team to provide financial assessments, deputyship and appointeeship services to vulnerable residents in Sutton Ensure an effective relationship with the Sutton Adult Social Care service to provide robust advice, support and challenge in relation to the ASC Finance team's remit and a joined up approach with the Strategic Finance Business Partners for ASC services Proactively keep up to date with changing benefit entitlement affecting service users

Understand and deliver services that are consistent with the Mental Capacity Act 2015 Complete the DPA return ensuring that the outturn is produced and submitted to the NHS Digital Strategic Data Collection Service Further develop financial inclusion practices for supporting ASC clients.

Take responsibility for ensuring the work of the ASC Finance team is aligned to both ASC service priorities and policies and protects the financial health of the Councils Be responsible for ensuring the Financial Assessment Team understand the risk and are aware of their responsibility to protect their personal safety when carrying out home visits or offsite working with clients, ensuring corporate guidance is followed and the 'Caution before Contact Database' is proactively used

Manages Accounts Receivable Lead Officer to ensure prompt recovery of service user contributions towards care costs Liaises with the Council's legal advisors and Adult Social Care to provide all necessary evidence for legal action write offs and write backs

Oversee complaint investigations in accordance with the council's corporate procedure Responsible for maintaining extensive up to date knowledge of statutory charging arrangements for Residential Care, Government regulations and guidance for residential and non residential care, and associated welfare benefits arrangements

Lead the Team to respond appropriately to customer enquiries, to investigate complaints and to work effectively with internal colleagues and external agencies to manage case work

If you are interested in this role please send your updated CV in the first instance.