Contracts Admin
North London
£30,000 - £35,000 per annum

Looking for someone who is immediately available!

Key Responsibilities:

Accurately scrutinise contractor invoice submissions, providing challenge as required.

• Assist the operational technical teams in co-ordination of multiple void and responsive repairs works.
• Assist with providing accurate update to our DMC case management system.
• Produce and interpret accurate reports from internal systems.
• Accurately update and maintain housing management systems relating to both empty homes and responsive repairs works.
• Provide regular progress updates on performance and key operating targets.
• Be a point of contact and liaison for contractors and consultants.
• Ensure commitment of the organisation's vision, mission and values influence every aspect of the business.
• Pursue excellence in all aspects of contract administration.
• Monitor customer complaints directed to the Property pod establishing trends and helping to implement lessons learnt.
• Monitoring site inspections completed and updated via our internal dynamics system.
• Have a great approach to customer service putting our customers at the heart of what you do.
• Participating in an out of hours rota system (usually one week in every nine) to provide ad hoc evening and weekend telephone support for contractors and tenants when emergency situations arise. This may also require occasional on-site attendance of emergency works e.g., major fires, floods etc. acting as our representative onsite.

What you will be responsible for:

• Assist with the day-to-day contract administration across the Repairs and Empty Homes team.
• Assist in reviewing and scrutinising invoices and variation requests submitted by contractors.
• Assist in updating and reporting on our damp, mould, and condensation case management progress.
• Assisting in agreeing for extensions of time requests submitted by contractors on both repair and empty property works.
• Assist with raising purchase orders and working closely with the finance team to make sure invoices are accurate and paid on time.
• Liaising regularly with colleagues from across the organisation, promoting the work of the pod and keeping others fully up to date on key areas.
• Supporting the wider aims of the Property pod and other teams where required, with general administrative tasks.
• Undertaking ad-hoc administrative functions in line with the role.

We are looking for an experienced Administrator who is a confident communicator, highly computer literate (Microsoft suite - Word, Excel etc) and extremely organised. The successful individual will ideally have worked in the construction and/or maintenance industry but this is not essential.