Job Title: Temporary Savings Administrator

Contract: Full-time - 3 Month Fixed Term Contract

Location: Tunbridge Wells

Responsible to: Head of Savings Operations

Pay: £15 - £18 per hour

Are you looking for a temporary opportunity to showcase your financial expertise and customer service skills? Our client, a leading financial organisation, is seeking a Temporary Savings Administrator to join their team in Tonbridge. If you have a keen eye for detail, strong organisational abilities, and a passion for delivering exceptional customer service, this could be the perfect role for you!

Responsibilities:

Customer handling:

• Promptly acknowledge and address saver communications via telephone, letter, or email.
• Maintain customer confidentiality and adhere to data protection rules and regulations.

Customer accounts:

• Conduct detailed Anti-Money Laundering checks in accordance with the organisation's AML Handbook.
• Prepare and submit Suspicious Activity Reports (SARs) when necessary.
• Perform risk assessments on new and existing savers to determine their risk level.
• Communicate with savers to collect necessary information and documentation.
• Maintain accurate data within the organisation's core banking system.

General Operations:

• Act as the main point of contact for saver communications related to 'live' AML checks.
• Support updates to senior management and committees.
• Assist with office administration tasks, including filing, scanning, and data entry.

Requirements:

• 2 years of customer service experience in a financial service environment preferred but not essential!
• Knowledge of Anti-Money Laundering frameworks.
• Experience with credit reference agency checks and PEP/sanction monitoring.
• Proficient in data entry into core systems.
• Understanding of corporate structures.

Join our client's dynamic team and contribute to the ongoing success of their savings Operations department. You will have the opportunity to work with a supportive and collaborative team, gaining valuable experience in the financial sector.

Apply online today for immediate consideration or contact Shannon directly on (phone number removed) | (url removed)

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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