Former Arrears & Moving On Officer
Posted a week ago by Service Care Solutions
Former Arrears and Moving On Officer
Enfield
3 months, potential temp to perm
35 hours per week
Join a team based in Enfield as a Former Arrears and Moving On Officer, providing crucial support to the Housing Gateway Limited (HGL) Income Recovery Team.
THE ROLE
As a Former Arrears and Moving On Officer, you will play a key role in managing former arrears accounts for Housing Gateway Limited while assisting tenants in accessing move-on programs within the private rented sector. You will be expected to deliver a high-quality, professional, and comprehensive collection and assessment service within the HGL Income Recovery Team.
- Manage former tenant arrears accounts to ensure effective debt recovery.
- Assist tenants with the transition to private rented sector housing through move-on programs.
- Deliver assessments and collection services in a professional and comprehensive manner.
- Follow standard operating procedures with minimal supervision.
- Provide support and advice to tenants on income recovery and housing options.
- Maintain accurate records and reports on all cases handled.
- Collaborate with the Income Recovery Team to achieve team goals.
THE CANDIDATE
The ideal candidate will have previous experience in a similar role, particularly within income recovery, housing, or debt management.
- Proven experience in managing arrears accounts.
- Familiarity with housing move-on programs in the private rented sector.
- Ability to work independently and follow established procedures.
- Strong communication and interpersonal skills.
- Competence in maintaining accurate records and reports.
THE CONTRACT
- 35 hours per week, Monday to Friday.
- Initial 3-month contract with the potential to be extended or go permanent
- £18.66 PAYE / £23.09 Umbrella hourly
HOW TO APPLY
To apply for this role, please email a copy of your CV to (url removed) or call (phone number removed) to discuss the role further
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!
- Type:
- Temporary
- Contract Length:
- N/A
- Contact Name:
- Login or register to view
- Telephone:
- Login or register to view
- Job Reference:
- BBBH126466_1725516610
- Job ID:
- 222270452
Remember: You should never send money to a prospective employer or disclose any financial information. Should you encounter any job listings requesting payments or financial details, please reach out to us immediately. For further guidance, visit jobsaware.co.uk.
