Mobile Vehicle Technician (Field Based)

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We are looking for an Mobile Vehicle Technician to provide continued support to our growing and established customer base within Kent and the surrounding area. In this role, you will ensure the Microlise product portfolio is fully integrated into the customer’s assets; the installation, service and support of our product suite and peripherals both in the UK and overseas.

Are you an experienced Mobile Vehicle Technician, Auto Electrician or Field Service Engineer looking for a new opportunity and challenge? How about the opportunity to join a leading telematics company, that works with many household names, such as McLaren, Tesco, Harrods, Stobarts, JCB, Dominos… To name a few! 

Why Join Microlise?

Proudly UK-based, Microlise has been operating for over thirty years, and recently became a Publicly Listed Company with shares trading on the London Stock Exchange. Our growing business is guided by our culture which drives the way we behave, the way we work, the way we connect with our customers, and the way we support and develop our people.

Great Place to Work certified – We have been recognised by the global authority on workplace culture, so come be a part of our success!

• Full support and training to ensure you are well equipped to succeed in your role
• Private medical insurance with Vitality Health including rewards for members such as: Free Amazon Prime, Apple Watch, discounted gym membership and many more
• 25 days holiday, excluding bank holidays, increasing with service 
• Life Assurance, 4 times your annual salary 
• Invested in employee health and well-being with over 20 mental health first aiders in the business 
• Employee Assistance Programmes 
• Free Costco membership, 20% off EE mobile and line rental, and other discounts with Reward Gateway
• Great staff extras: Easter eggs, yearly BBQ, Christmas gifts, annual staff awards and many more incentives 
• Executive Box at Motorpoint Arena Nottingham 
• Access to JCB Golft & Country Club 

A Day in the Life of an Mobile Vehicle Technician…

Don’t just take our word for it, read Jack’s story which gives a glimpse into the training, typical day and highlights being an Engineer at Microlise. You can read Jack’s blog via the link here!

What will you be doing? 

• Timely visits to customer sites to undertake the installation, service, and support of Microlise products
• Completing survey visits and identifying suitable solutions
• Completing QA visits on Microlise products and peripherals in customer assets
• Inventory management
• Responsible for the upkeep and safety of your vehicle and all provided tools /equipment
• Liaise with customers at all levels
• Provide support to your peers and contractor resource where required
• Ensure administration is concise, accurate and professional
• Adhere to all internal process and procedures
• Report on statistical information when required

What are we looking for?

• Demonstrable experience in a similar role; auto electrics and/or telematics
• Full UK Driving Licence
• Experience of working to Service Level Agreements and Operational Schedules
• Understanding of vehicle wiring diagrams and ability to interpret these
• Evidence of strong customer service skills with a professional approach
• Good interpersonal and communication skills, with the ability to adjust style to relevant audiences
• Be able to work autonomously, solve problems independently and adhere to agreed processes 
• Take pride in what you do ensuring quality and accuracy
• Valid Passport for travel

Working Pattern

Our Field Engineers work shifts on a rota basis, including weekends, to suit the requirements of our customers. Full details regarding our working patterns can be discussed at the interview stage. 

This is a field based role covering the Kent area, however our Head Office is based in Nottingham and you will be required to visit Head Office on an ad-hoc basis in line with business needs. 

Recruitment Process

For successful candidates, interviews will take place whilst the advert is still live; so don’t delay getting your application in! 

Recruitment Agencies

Whilst we make every effort to directly source candidates for our live roles, we do have a very small, preferred supplier list on the occasion we may require additional support. We therefore do not accept speculative CVs and/or cold calls to our Recruitment Team or Hiring Managers. 

Please note: The successful candidate’s job title will be Technical Hardware Engineer in line with our organisational structure.