Location: Southport
Salary: To Be Confirmed (TBC)
Contract Type: Permanent
Hours: Full Time (40hrs)

About Us

At MCL Medics, we are at the forefront of Occupational Health and Wellbeing services in the UK. Our commitment extends beyond excellence in service, we are dedicated to supporting the health and wellbeing journey of every individual in our care. We believe in healthy high performance, not just in our client organisations, but also among our team.

Role Summary

The Operational Support Administrator role at MCL is an exciting opportunity for an experienced and highly organised individual to help ensure the smooth running of the organisation's operations. We’re looking for a reliable and motivated professional with excellent interpersonal and organisational skills. The successful applicant will be a self-starter who takes initiative and is comfortable working with our fast-paced, ever-changing client. The ideal candidate will have a proven track record of providing outstanding customer service. Occupational Health operations knowledge is desirable but not essential. They will be comfortable troubleshooting and problem-solving and have a passion for supporting the success of the organisation.

As part of the MCL Medics team, your key responsibilities include but are not limited to.

• Efficiently scheduling clinical appointments
• Ensuring the smooth operation of clinics
• Engaging with clients
• Handling telephone calls, website enquiries and emails
• Creation and management of digital files, maintaining accurate clinical data in Occupational Health systems

This permanent role will be 5 days per week located at our Southport office.

What Are We Looking For?

• Strong experience in planning and organising your time, and that of others and in a positive manner
• Relationship building skills - excellent ability to work well and flexibly within a team structure
• Excellent written and verbal communication skills
• Customer Care - Capable of delivering results, and meeting customer expectations through effective planning and administration
• Ability to contribute ideas and suggestions for improvements in order to achieve more effective working practices
• Problem solving and using initiative
• Upmost discretion in dealing with confidential information
• Good IT Skills, with proficiency in Microsoft 365 Products

What Can We Offer You?

• 25 days annual leave, plus bank holidays
• Salary Sacrifice Pension Scheme
• Life Assurance
• Reward Gateway retail reward and discount scheme
• Employee Assistance Programme
• Comprehensive career support and progression opportunities

MCL Medics stands as a highly regarded Occupational Health Service Provider, offering Health Screening Services to companies committed to maintaining a healthy workplace environment. Join us in this pivotal role, contributing to workforce well-being, and enjoy a host of benefits and career advancement. Explore this exciting opportunity now.