Rotary Watches Limited is an award-winning, world-recognised British design brand offering classic and contemporary timepieces. With over 125 years of excellence in horology, Rotary remains a favourite amongst watch buyers.

The Role

We are currently looking for an experienced Accounts Assistant/Credit Controller, ideally with a background in retail or manufacturing.

The successful applicant will have dealt with UK and International debtors and worked with foreign currency payments, possess good communication skills and the ability to build and maintain good working relationships internally and externally.

A keen attention to detail and excellent reconciliation skills to clear up any issues on the customer accounts would be highly beneficial.

Initiative and desire to maintain the customer accounts to help with more accurate cash flow
forecasting.

Main Duties and Responsibility

• Managinga high number of customer accounts and ensuring an even spread of calls across the area as per agreed plan
• Posting and allocating receipts to the relevant customer accounts on a daily basis
• Collecting overdue debt by telephone, letter and email
• Chasing up and resolving debit notes on ‘major’ accounts, and reconciling periodically
• Dealing with customer queries quickly and accurately
• Maintaining and updating customer master files to ensure consistent and accurate customer information.
• Raising credit notes
• Stop list management, and escalating issues to the credit manager
• Posting journals
• General administration
• You may be asked to carry out additional tasks within your capability, in order to meet the needs of the business
• You may be required to work additional hours if it is necessary for the proper performance of your duties
• Sending out customer statements and copy invoices to the customers as required

Essential Skills and Experience

• Previous experience with working for a similar consumer brand
• Excellent written and verbal communication skills
• Excellent and highly experienced with Excel including formulas and worksheets
• Finance or Accountancy background with strong numerical skills
• Must possess a diplomatic, polite and business-like manner
• Well-organised individual used to working in a pressured environment
• Basic understanding of double-entry book-keeping principles
• Cashier experience – multi-currency
• Dealing with export debtors – EMEA, USA and Far East
• Excellent attention to detail
• Has excellent initiate skills and highly self-motivated

Desirable skills and Experience

• Experience using Microsoft Navision would be highly beneficial
• Experience within a retail or manufacturing company
• Part-qualified/Qualified ICM/AAT studier

Benefits

• Critical Illness and Life Insurance cover
• Pension scheme
• 25 days’ annual leave + Bank Holidays + Birthday off
• Employee Assistance Programme

Location: London (Hybrid – 3 days office 2 WFH)
Contract Type: Permanent
Hours: Full time
Salary: £23,000 - £25,000 PA

REF-216 656