Are you a confident communicator with a passion for top-notch customer service? We have an exciting temporary position for a small number of administrators/call handlers to join a dynamic team with one of our Public Sector clients in North Shields.

This is a fantastic chance to become part of a well-established local Government Department. If you thrive in a busy office environment and love delivering exceptional support and advice, we'd love to hear from you!

Role Overview:

• Initial Focus: Administration tasks with the opportunity to take on Call Handling as you gain experience.
• Key Responsibilities:
  • Handling calls related to fines
  • Managing written queries
  • General administration, including post distribution, photocopying, and filing
  • Updating records and data entry on the in-house system
  • Ad hoc duties as required

Additional Details:

• Location: North Shields
• Duration: Initial 3-month assignment with the possibility of extension
• Hours: 37 hours per week, Monday to Friday
• Pay Rate: £11.59 per hour
• Benefits: Free, secure parking on site

Ideal Candidate:

• Confident in dealing with calls and providing advice
• Skilled in general administration and data entry
• Standard DBS check required

If you're ready to take on this role and make a difference, we'd love to hear from you! Apply below and we look forward to discussing this opportunity with shortlisted candidates.