Family Legal Secretary Newcastle Upon Tyne

The Law Firm has an excellent reputation for undertaking a broad range of family legal work, predominantly public law (Legal Aid).  Referrals come into the team based on this reputation and there is a significant number of walk-in clients also.  This vacancy has arisen due to the continued growth in family work.  The caseload is varied, interesting and often complex. 

Main Responsibilities:-

• On a day to day basis you will assist the whole family team to provide admin and secretarial support including processing high volumes of dictations;
• You will liaise with clients on a daily basis to provide updates and support as their case progresses;
• You will provide excellent customer service at all times;
• You will be providing first class file management, accessing various portals, updating the firm’s client database or CMS (LEAP), and ensuring all communications and documentation is saved to LEAP;
• You will be integral in the submission of Legal Aid bills, claims and troubleshooting queries from Cost Draughtsmen;
• You will be opening and closing files, producing bills and collecting monies.  

The successful candidate:-

• You will have worked in a family law team and have experience of a broad range of family law matter types;
• You will have experience of working in public law, and understand the Legal Aid system;
• It is essential that you are able to work well within a fast paced environment efficiently and effectively;