Equans is a renowned energies & services contractor and a proud member of the Bouygues global industrial group. Our expertise spans the design, construction, and maintenance of buildings and critical infrastructure worldwide.

We currently have an exciting opportunity for an experienced Facilities Support Co-ordinator (FM Helpdesk) to join our Facilities team covering three secondary schools in Peterborough (main base Queen Katharine Academy).  This is a full-time permanent position working 40 hrs p/week from 8am to 5pm, Monday to Friday.

The role:

• Reporting to the Facilities Service Manager
• Support the contract team by undertaking a professional, efficient and comprehensive facilities administration and operations support role to ensure contract compliance and customer satisfaction. 
• Support the full Helpdesk service to the contract provided by the NOC. Oversee management of all communications to ensure all requests/issues are accurately captured and recorded on Maximo by the remote team. 
• To support all Planned and Reactive works ensuring work is correctly scheduled to the Operations Team via hand-held devices and assisting with updating Maximo where required.
• To manage all invoice requirements, checking validity against advice/delivery notes and Purchase Orders. 
• To overview Annual PO records to support budget planning and ensure repeat instructions where required.
• To assist in the preparation of correspondence, reports, tenders, presentations and other documents as required, maintaining confidentially at all times.
• Working 40 hours per week, Monday to Friday from 08.00 to 17.00

The person:

• Previous administration experience and good IT skills (able to use emails, management systems, databases, Maximo/CAFM, etc.) essential, previous experience on an FM helpdesk beneficial
• Excellent communication skills, both oral and written
• Able to work as part of a team and autonomously
• Well organised and able to prioritise a busy workload
• Able to multi-task in a busy work environment
• Valid driving licence – must be flexible to travel between sites

Our excellent benefits package includes:

• Generous holiday allowance
• Company share scheme
• 2 paid volunteering days a year
• Cycle to work scheme
• Season ticket loan
• Employee assistance programme

Who are we?

EQUANS is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.  

In the UK & Ireland, EQUANS is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.

EQUANS’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.

EQUANS is a Bouygues group company.

What’s next?

If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.

At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. You’ll also have access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, Green Network, Veterans & Reservists Network, YPN (Young Professionals Network) and our Disability Network.   

For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role.  Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.

The EQUANS Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to EQUANS Managers.