Reporting Services Developer

Competitive + Bonus + Benefits

Remote, UK

Permanent full time

As a Reporting Services Developer at IRIS Software Group, your main responsibility is to create high-quality reports using SQL Server Reporting Services (SSRS), Power BI and inhouse Report Designer. You'll also provide advice, training, and support to both new and existing iSAMS and Ed:gen customers. This role involves making sure all custom, catalogue/templates, and built-in reports are developed and delivered smoothly and on time.

Main Responsibilities:

• Meeting deadlines and delivering on requirements.
• Keeping the Service Desk logging system accurate and up-to-date, including adding detailed notes to calls.
• Collaborating with existing Report Developers to provide report development services.
• Designing visually appealing reports using SSRS and Power BI
• Proactively offering solutions and maintaining a high level of service.
• Using remote access technology, knowledge sources, and diagnostic tools to resolve or direct tickets to appropriate teams.
• Identifying recurring incidents or requests and raising awareness.
• Assisting with technical and non-technical 'How To' queries as needed.
• Maintaining accurate information to reduce the impact on the stakeholders, such as technical data for support forums and internal documentation.
• Participating in team projects aimed at improving report quality and service efficiency.
• Engaging in continuous learning and development activities within the team.
• Regularly reviewing internal procedures for accuracy and proposing necessary alterations.
• Maintaining a solid understanding of the iSAMS/Ed:gen product and staying current with system developments.
• Undertaking other reasonable tasks or projects that support iSAMS/Ed:gen business needs and align with your capabilities
• Attending in person events such as team meetings

Key Competencies:

• Proficient in creating reports using Microsoft SQL Server Reporting Services (SSRS).
• Understanding of Microsoft Power BI.
• Strong SQL skills in T-SQL.
• Prior experience in direct interaction with clients or customers.
• Able to adjust smoothly to changing demands.
• Approaches work with a "can do" attitude.

Experience:

• Excellent attention to detail.
• Strong written and verbal communication skills.
• Proactive and collaborative team member.
• Capable of working autonomously.
• Proficient in diagnosing, investigating and resolving issues.
• Strong analytical abilities.
• Excellent organisational skills.

Please note:
We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore we recommend you apply as soon as possible.

For UK candidates only:
Please note we are only able to accept candidates that are permanent UK residents or have proven permanent right to work in the UK.

About IRIS

As one of the UK’s largest privately held software companies, IRIS Software Group exists to simplify the lives of businesses, schools and organisations.

IRIS provides software solutions and services that substantially enhance operational compliance, efficiency and accuracy, empowering the users of our technology to look forward with certainty and confidence.

IRIS is a company built on hiring the best people; our people are our greatest assets.

They enable us to be the innovative, market-leading, and high-performing company that we are today.

We’re delighted to be certified as a Great Place to Work and one of the UK’s Best Workplaces for Women.

These accolades confirm that our employees have a consistently positive experience at IRIS, with the certifications considering employee wellbeing, diversity and inclusion, trust in management, effective communication and recognition/reward.

IRIS is committed to engaging, rewarding and empowering our employees, and this is central to what we do.

This is why we work to create an environment where employees feel like they are part of a team.