Branch Manager

Location: West Sussex
Salary: Around £40,000 DOE, Negotiable + generous bonus
Job Type: Full-time, Permanent (44 hrs per week)

Overview:
Simon Acres Group are acting as the employment agency for this role. We are looking for an experienced and driven Branch Manager for a successful plumbers merchant to lead the team and manage the overall operations of the branch. The ideal candidate will have a strong background in sales management, excellent leadership skills, and a commitment to delivering exceptional customer service.

Key Responsibilities:
•    Oversee all aspects of branch operations, including sales, customer service, and warehouse activities.
•    Lead, motivate, and manage a team of sales and warehouse staff.
•    Conduct regular performance reviews and foster a positive working environment.
•    Develop and implement sales strategies to meet and exceed targets.
•    Identify new business opportunities and maintain strong relationships with existing customers.
•    Analyse sales data and market trends to optimise sales efforts.
•    Ensure the branch delivers outstanding customer service.
•    Handle complex customer inquiries and resolve issues effectively.
•    Promote a customer-centric culture within the branch.
•    Manage inventory levels and ensure the branch is well-stocked.
•    Implement and maintain health and safety standards.
•    Oversee financial performance, including budgeting and cost control.
•    Contribute to the development of branch goals and objectives.
•    Monitor market conditions and competitor activities.
•    Report regularly to senior management on branch performance and growth opportunities.

Requirements:
•    Proven experience in a managerial role within a retail or trade environment.
•    Strong leadership and team management skills.
•    Excellent sales and customer service abilities.
•    Strategic thinking and problem-solving skills.
•    Proficiency with sales and inventory management systems.
•    Strong financial acumen and budgeting experience.

Benefits:
•    Competitive and negotiable salary.
•    Opportunities for professional development and career advancement.
•    Generous bonus.
•    A well-established business.
•    Excellent staff retention and staff satisfaction.
•    Pension Scheme.

Simon Acres Group are acting as the employment agency for this Branch Manager role.