Works Administrator

Do you want to be a Team player for an award-winning company specialising in the Telecom industry for one of the country’s leading providers. Working in a vibrant office as a team player you will coordinate our field teams on a daily basis towards greater productivity providing a logical, economical route to maximise time and efficiency.

• Provide excellent customer service to internal and external customers both verbally and in writing
• Managing task completion dates to meet SLAs and KPIs by seeking resolution to problems and proactive escalation
• Working with multiple client systems to update clients and raise issues.
• Validating information received ensuring it is fit for purpose and meets stakeholder requirements
• Manage personal and group emails
• Build and maintain relationships with internal and external stakeholders using a variety of existing MS Excel trackers and other systems as appropriate.
• Accurately check and validate all works completed by our subcontractors or internal workforce.

Hours of work

• Monday to Friday hours of work 7am to 3:30pm & 09:30am - 6pm
• Saturday working hours 08:00 - 4:30pm
• Working 5 days over Monday to Saturday – Overtime available during busy periods
• You must be able to work 1 Saturday in 4 once trained in the role (after 6 -8 weeks), you would receive Monday off for working Saturday.
• Once fully trained (after 6-8 weeks), there will be Hybrid working available 3 days in the office and 2 days from home possible