We're working with a business consultancy based in Glasgow city centre to recruit an Internal IT Support professional. This is a fully onsite role, perfect for someone looking to work closely with teams across the business and deliver hands-on support.

IT Support Technician
Glasgow City Centre (Onsite)
£25,000 - £28,000

The Role

As the Internal IT Support, you'll be responsible for providing day-to-day technical assistance to staff, troubleshooting hardware and software issues, and maintaining the company's IT infrastructure. You'll manage user accounts, provide system updates, and ensure the smooth running of all IT operations within the office.

Main Duties:

• Troubleshoot and resolve hardware and software issues
• Manage user accounts and permissions (Active Directory)
• Perform system updates and software installations
• Monitor and maintain network performance and security
• Set up and configure new equipment (PCs, printers, etc.)
• Ensure backup and recovery processes are followed
• Provide technical support to employees across departments
• Manage antivirus and security protocols

Tech Requirements:

• Microsoft Office 365
• Windows 10/11
• Active Directory
• Basic networking (LAN/WAN)
• Hardware troubleshooting (desktops, printers, etc.)
• Software installations and updates
• Backup and recovery solutions
• Antivirus and security software management

What's on Offer:

• Salary of £28,000
• Pension scheme
• 23 days annual leave plus bank holidays
• Supportive working environment with opportunities for growth

Apply now to join a team that values innovation and offers ample opportunities for personal and professional development. If you have any questions, you can reach me on 0141. 674. 8511. or @ Darcey . obyrne @ intechnologygroup . com.

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.