Desk Side Support
Posted 9 hours ago by Back 2 Work Complete Training
As a Desk Side Support Engineer, you will be based within the Workplace Service Centre providing 1st line technical support. Ensuring that workplace problems are resolved quickly, allowing colleagues to focus on their own roles.
KEY DUTIES
- Provide a single point of contact to internal colleagues reporting IT-related incidents.
- Diagnose and resolve technical issues at the first level to minimise downtime for colleagues
- Obtain both technical information and business impact to enable support teams to resolve incidents effectively.
- Excellent ability to troubleshoot and problem solve
CANDIDATE REQUIREMENTS
- Excellent communication skills
- A desire to provide customers with excellent services
- A desire to learn new skills
- Ability to work in a great team
- Knowledge of Office365 / Active Directory / Remote Connectivity / Web Browsers
- Ability to use problem-solving techniques to capture details and make sound decisions
- Type:
- Permanent
- Contract Length:
- N/A
- Contact Name:
- Login or register to view
- Job Reference:
- JIT_Circo 07/10
- Job ID:
- 222388803
Remember: You should never send money to a prospective employer or disclose any financial information. Should you encounter any job listings requesting payments or financial details, please reach out to us immediately. For further guidance, visit jobsaware.co.uk.
