Job Title: Vendor Manager - Offshoring

Location: London

Remuneration: Day rate (Inside IR35 via Umbrella)

Contract Details: Upto 6 Months

Responsibilities:

• Manage and monitor offshoring services, ensuring compliance with contractual terms and KPIs.
• Support functional leads in translating requirements to contractual terms and drafting Statements of Work (SoW).
• Provide expertise and knowledge in Business Process Outsourcing (BPO) for our client.
• Stay up-to-date on BPO market insights and best practises.
• Collaborate with business leads to track and drive saving initiatives.
• Ensure commercial and contractual negotiations progress according to plan.
• Work closely with the Legal Department to finalise contracts.
• Liaise with the America's Division to align offshoring requirements.
• Provide accurate reports on savings, pipeline, milestones, risks, and compliance to line management and governance forums.
• Lead and participate in Procurement-related meetings, project reporting, and governance.

Essential Skills and Qualifications:

• Industry experience in working with BPO vendors and offshore projects in the banking industry.
• Financial Services experience is desirable
• Excellent time management and organisational skills with the ability to prioritise tasks and meet deadlines.
• Strong business awareness and problem-solving abilities.
• Experience in governance and spend control in the banking industry.
• Analytical thinking skills to critically evaluate complex documentation and stakeholder updates.
• Proven stakeholder management skills, with the ability to build positive relationships across different jurisdictions and seniorities.
• Excellent presentation skills for producing high-quality materials to inform decision-making.
• Strong BPO vendor management and governance oversight experience.
• Strong analytical and critical thinking skills to translate data into decision-making.
• Ability to collaborate effectively and build successful relationships.

Our client values diversity and believes that individuals with diverse backgrounds and perspectives contribute to our sustainable growth as an organisation. If you require reasonable adjustments to the recruitment process due to a disability or long-term condition, please inform your recruiter.

Join our client's dynamic team and contribute to the success of their offshore outsourcing project. Apply now and be part of an exciting opportunity in the banking industry!

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.