Customer Service Advisor
Posted 4 hours ago by Octave Recruitment Ltd
We are looking to recruit a Customer Service Advisor.
The role is paying £14.57 per hour umbrella.
You will be required to work 35 hours per week.
Job details -
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Handling inbound calls related to Council Services including Council Tax
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Assist residents with understanding their council tax bills, payments and account details. ?
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Set up and manage Direct debits, payment plans and other payment options
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Assist with Council tax related issues such as arrears, disputes and exemptions
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Ensure compliance with council policies, procedure and legal requirements
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Maintain accurate up to date record of customer interactions.
Requirements -
- Experience of answering enquiries relating to CTAX billing and recovery.
- Experience of using Revenue systems such as NEC Northgate.
- Type:
- Temporary
- Start Date:
- ASAP
- Contract Length:
- 3 Months +
- Contact Name:
- Login or register to view
- Job Reference:
- Customer Service Advisor
- Job ID:
- 222399849
- Applications:
- Less than 10
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