Welcome to Supply Heroes, founded in 2023, we are an Education Recruitment agency specialising in Teachers and Support Staff in Birmingham and the West Midlands.

This year, Supply Heroes moves in to its second academic year and we are focusing on ‘thriving’. As a result, Supply Heroes are recruiting an Education Recruitment Consultant to join their growing team in the Jewellery Quarter, Birmingham. Not only does this role, enable you to make a direct impact in the lives of children and young people, it can also be rewarding for your personal and financial growth.

Joining a new and already successful team can bring many opportunities to a new Consultant. With the support of experienced Consultants and Compliance, Supply Heroes can offer you a mentored and supportive approach to help shape and progress your career.

At Supply Heroes we have a clear and transparent progression pathway for you to follow as well as a clear and competitive commission structure. We will help you map out how you can begin and thrive in this very important role. Throughout your journey with us, you will understand the importance of building relationships, how hard work, goal setting, determination and resilience all play a key part in this exciting role.

The ideal candidate will;

• Who operates ethically and with integrity at all times
• Will place Safeguarding children as the highest priority in your role
• Be investigative and a good judge of the information presented to you
• Have a natural affinity to build relationships with your team, candidates and schools
• Be able to work in a fast -paced office and industry and have the ability to resolve issues fairly and quickly
• Be professional, well-spoken and well presented
• Have a proactive and hard work ethic
• Be self-motivated with a resilient mind set to overcome obstacles and challenge
• Be both a team player as well as using own initiative
• Excellent customer service skills; both verbal and written
• Be able to manage and prioritise workloads as the demands of the business change on a daily, weekly and termly basis
• A confidence in networking and collaborating with a wider partnership; Universities, Colleges, external agencies, other recruitment organisations, Student Fairs, School Fundraising, School Trusts
• A strong desire to grow financially and work towards the future of the business and themselves

Main Duties and Responsibilities:

• Objective: To support schools with their emergency, daily, temporary and long-term staffing
• Attract, recruit and screen / appropriately vet a pool of teachers and support staff from Job boards, adverts, networking by sourcing, interviewing and liaising with compliance. Remembering that Safeguarding children is a shared responsibility across the team.
• Interviewing candidates on Teams, face to face and in schools, building relationships and matching to suitable roles
• Managing a steady stream of candidates to help grow desk, sharing where necessary and to work in partnership with other consultants for the benefit of Supply Heroes and its reputation.
• Collaborate with Compliance to ensure candidates are fully cleared for work
• Be able to write profiles in good written English with the correct terminology
• Once established schools to work with, using a growing skill set (business development; calls, face to face meetings, to form and grow relationships in order to gain information of roles and cover within the school. This is business development and crucial to your growth
• Proactively develop new schools by bringing them on board to further develop your desk and grow your network and arrange client visits with schools and Leaders confidently
• Be motivated to manage supply cover on an hourly, daily, weekly, termly and yearly basis by emails and phone calls including text)
• Ask schools for face-to-face meetings and be confident to win business as well as network at universities and Supply Heroes events
• Maintain up to date industry knowledge
• Learn and be confident to discuss pay and charge rates with candidates and schools and understand on-cost, margin and what this means for commission and your financial growth
• Meet and exceed key business goals as an individual and as part of the team
• Learning to use CRM Matchmaker effectively
• Reviewing your performance to continually improve

Benefits

35 Days Annual Leave to be taken during the school holidays + Bank Holidays (43 in Total)

A maximum of 5 term time holidays (with no more than two consecutive days)

Reduced hours during school holidays (8am – 2pm or 9am – 3pm with a 30-minute break)

Laptop and phone for business use only

Team Events

Hybrid Working – Options to work from home 1 day per week (once probation is passed)

Mentored approach