Our client, a dynamic manufacturing organisation, is seeking a proactive and customer-focused Internal Sales Officer to join their team in Welham Green, Welwyn Hatfield. In this key role, you will be responsible for day-to-day sales administration and building strong relationships with a national and international customer base.

This is a fantastic opportunity for someone with previous B2B manufacturing experience in key account management, customer service, and sales support. The successful candidate will be highly motivated, self-sufficient, and possess excellent communication skills.

Responsibilities:

Be the primary point of contact for our client's valued customers, ensuring exceptional service at all times.

Cultivate and maintain strong relationships with key customers to ensure a continuous flow of sales revenue.

Collaborate with other Internal Sales Officers to effectively manage customer expectations.

Create and follow up on quotes.

Liaise with external sales teams, planning, and purchasing departments.

Assist with order processing when required.

Maintain accurate records and filing of relevant paperwork.

Core competencies:

Proactive account management to drive sales growth.

Demonstrated experience in B2B manufacturing.

Excellent customer service skills to build and maintain customer relationships.

Strong communication skills, both written and verbal, in English.

Organisational, problem-solving, and prioritising abilities.

Highly motivated with a commitment to excellence.

Attention to detail with a 'first time right' approach.

Proficiency in computer literacy with previous ERP systems experience (SYSPRO, CRM, and QuoteWerks are advantageous).

Perks:

Hybrid working model, working 2 days in the office and 3 days working remotely - also the opportunity to work fully remote if not based locally.

life insurance available to all permanent employees after a successful probationary period

Competitive salary range of £27,000 - £30,000.

Full-time, permanent contract.

All IT equipment provided

25 days holiday plus bank holidays

Car parking onsite

Working hours: Mondays and Tuesdays ( office days ) 7.30am until 4pm, Wednesdays + Thursdays 8am until 4.30pm and Fridays 8am until 3.30pm ( Wednesday to Friday remote working days )

Conveniently located just a 4-minute walk from Welham Green train station.

Join our client's vibrant team and contribute to their continued success! Apply now to be considered for this exciting opportunity as an Internal Sales Officer.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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