Job Title: Service Advisor

Salary: £26,000 basic – £34,000 OTE

Hours: Monday to Friday 8am – 6pm, 1 in 4 Saturdays 8:30am – 12:30pm

Hawkfield Recruitment is working with a well-established dealer group in Oxford who are recruiting for an experienced Service Advisor.

If you are ambitious, a team player, and customer-focused, then you would be a great fit for this dealership. Committed to providing an excellent working environment, career development, and openness, you can be assured you are joining a forward-thinking and innovative company.

Responsibilities of Service Advisor:

• Working alongside technicians to ensure the smooth running of the workshop
• Supporting the aftersales team
• Assisting with the day-to-day queries raised by the Retailer network around parts orders via telephone and Email
• Loading the workshop diary
• Provide a knowledgeable, courteous, responsive, and efficient service expressing the brand.
• Meeting and greeting the customer and identifying customers additional needs
• Upselling additional products and services
• Keeping the customer up to date with the progress of their vehicle

Experience Required for Service Advisor:

• Outgoing and friendly attitude
• Full UK Driving Licence
• 1 year of experience in a similar role (Dealership or Independent Workshop)

Benefits:

• Rewarding loyalty with up to 33 days holiday per annum
• Access to Perkbox, a platform which offers our clients colleagues hundreds of perks and discounts
• Discounts on new and used vehicle purchases (as well as servicing and repairs) for colleagues and their families
• An extra paid day off each year in addition to your holiday allowance to attend family/celebratory events
• A paid day off on your birthday
• Death in Service benefit of 4 x salary
• Workplace pension scheme offering enhanced employer contributions
• Flexible working hours
• Cycle to Work bike purchase scheme through salary exchange
• Comprehensive in-house training with our dedicated training department

Please know that once you have applied for this Service Advisor vacancy, more in-depth details will be given about salary and hours, and career progression with the company, so please do not hesitate to get in touch!

Hawkfield Recruitment Ltd is a specialist Automotive Recruitment agency, acting on behalf of our clients. If you are interested in this position, please click APPLY – alternatively, contact Jack Broomfield at Hawkfield Recruitment to discuss this role in more detail.