Field Support Engineer

Posted 2 hours ago by Recruit 12

Location:
Norwich
Salary/Rate:
£40,000 - £45,000/annum

Job Title: Field Support Engineer

Location: UK-based, with global travel requirements.

Job Description:
This role centers around engineering innovation and customer relations. You will be part of a team delivering high-quality field and support engineering services to a global customer base. Responsibilities include supporting system integrations, lab and field testing, and both pre- and post-production activities for electric solutions. You'll work on-site with customers to ensure successful system integration and testing, representing the company in customer interactions.

Key Responsibilities:

  • Support customers with a range of pre-, production, and post-production tasks.
  • Troubleshoot and resolve motor and drive system issues.
  • Provide guidance to meet test, production, and delivery targets.
  • Collaborate with the engineering team to develop best practices and continually improve processes.
  • Maintain up-to-date documentation and data.
  • Ensure a safe and clean working environment following HSE standards.
  • Travel globally as required to meet customer needs.


Person Specification:

  • High-quality standards and driven to deliver results on time.
  • Strong collaboration skills and customer-focused mindset.
  • Ambitious, diligent, and responsible for completing tasks.
  • Proactive in identifying risks and resolving problems.
  • Qualifications:
  • Engineering qualifications or relevant industry experience.
  • Proven track record in engineering or manufacturing environments, particularly in relevant sectors.


Skills and Abilities:

  • Strong communication and interpersonal skills.
  • Ability to adapt and thrive in continuous improvement environments.
  • Detail-oriented, good at problem-solving, and self-motivated.
  • Team player who can also take initiative when needed.


If you're passionate about engineering innovation and enjoy working in a dynamic, customer-facing environment, this could be the perfect role for you!

Type:
Permanent
Contract Length:
N/A
Job Reference:
PR/006066
Job ID:
222442053
Applications:
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