Vision Personnel is working with an existing client, who's looking for a Maintenance Contracts/Account Manager.

Must have requirement's:

Previous experience working in reactive maintenance or in construction (2 years minimum)

Good understanding of how to work on various CAFM systems, i.e. Access Maintain, Verisae etc

Have a strong focus on customer service and customer satisfaction

Quoting/ estimating experience required

Excellent communication skills and able to communicate across all levels

Demonstrable experience of using a range of IT packages to communicate with all parties to contract

Fully conversant with MS Outlook, Word, Excel and a willingness to learn other systems

Reliable and punctual, ability to manage own time and workload

Must have skills:

Excellent verbal and written communication skills

Ability to clearly convey technical information to non-technical clients

The ability to liaise with clients re financial matters – outstanding invoices, invoice calculation etc

Strong focus on customer satisfaction

Ability to manage client expectations and resolve issues effectively

Strong organizational and time management skills

Ability to manage multiple accounts and prioritize tasks

Understanding of maintenance processes and technical aspects

Ability to read and interpret technical documents and reports

Ability to identify and resolve issues quickly and effectively

Analytical thinking to assess client needs and recommend solutions

Duties of the role:

Communication Skills

Excellent verbal and written communication skills

Ability to clearly convey technical information to non-technical clients

The ability to liaise with clients re financial matters – outstanding invoices, invoice calculation etc

Customer Service Orientation

Ability to manage client expectations and resolve issues effectively

Strong focus on customer satisfaction

Organizational Skills

Strong organizational and time management skills

Ability to manage multiple accounts and prioritize tasks

Technical Knowledge

Understanding of maintenance processes and technical aspects

Ability to read and interpret technical documents and reports

Problem-Solving Skills

Ability to identify and resolve issues quickly and effectively

Analytical thinking to assess client needs and recommend solutions

Benefits/additional information

Dress code is smart, professional representation for client meetings

The role is office based with site visits approx. 80/20 split

Possible required attendance at Client functions – away from Office environment that involves overnight stays

Expenses for petrol

Overnight stays paid for

Pension and percentage of pension, negotiable

Company car / car allowance, negotiable

Contact Luca on (phone number removed) to see if you qualify for this role...!