📢 Job Opportunity: Administration & Quality Control Role📢

Position: Administrator - Quality Control
Location: Telford
Salary: £11.44 per hour
Contract: Full-Time (40 hours per week) | Permanent

BCS Connect is seeking a motivated and detail-oriented Administrator - Quality Control to join our fast-paced team in Telford. This role is perfect for someone with hardware technical experience who can multitask efficiently and thrives in a dynamic environment. Your contribution will be essential to the smooth operation of the company, ensuring the processing of repair jobs, data management, and handling parts with high attention to detail.

Responsibilities:
🛠 Infeed Management

• Receive incoming items for repair and log them into the system.
• Photograph and document the condition of items upon arrival.
• Repackage items into designated job boxes for further processing.

💻 Data Management

• Accurately input data into the system and update job statuses.
• Track and locate jobs, assigning them to engineers.
• Handle client queries professionally and resolve issues promptly.
• Identify and process Beyond Economic Repair (BER) jobs.

✅ Quality Assurance & Shipping

• Conduct quality assurance testing on repaired devices.
• Coordinate outbound shipping to customers.
• Perform data sanitization on repaired devices and BER units.

🧩 Parts Processing & Purchasing

• Process and tag incoming parts for jobs.
• Purchase and manage parts for repair jobs.
• Maintain accurate parts records.

🗃 Database Management

• Complete database entries in line with company policies.
• Ensure compliance with data security measures.

🔧 Repairs

• Assist in performing device repairs once trained.

⚖️ Compliance & Safety

• Follow the company's clear desk and security procedures.
• Adhere to Health & Safety policies.

📦 Ebay Sales

• Assist with packing and shipping sold items.

📋 Miscellaneous

• Perform other parts-related or general administrative tasks as required.
• Uphold the company's Code of Conduct and professionalism.

Requirements:

• Proven hardware technical experience is highly desirable.
• Strong organizational and problem-solving skills.
• Ability to multitask and manage time efficiently in a fast-paced environment.
• Manual handling (up to 12kg) may be required – training provided.
• Attention to detail and a commitment to maintaining high-quality standards.

Why Join Us?

• Competitive salary of £11.44 per hour
• Full-time, permanent role
• Supportive team environment with opportunities for growth
• Training provided for all aspects of the role

For more information or to apply, contact BCS Connect on (phone number removed). 📞