3rd Line IT Support - 12 Month FTC
Wembley - Onsite
£40,000 + BENEFITS

Full job description
IS Support Specialist, 2nd / 3rd Line Support - Manufacturing.
An exciting and challenging role providing 2nd / 3rd Line Support / Systems Administration for 2 sites in the UK in a mixed Windows / Linux environment with preferred candidates having strong virtualisation and networking skills.
Not essential but preferred candidates will come from a financial / banking (manufacturing) support background.
Candidates are required to have a range and depth of technical knowledge along with an unrivalled troubleshooting ability as you'll take ownership of incidents from start to finish and be covering a number of different areas from front to back end as opposed to passing it on and escalating to other teams.

Required Skills:

• Troubleshooting ability 2nd to none - someone who enjoys the technical challenge and finding resolutions to complex problems.
• Experience providing Application Support including installation / configuration, upgrading and troubleshooting both in person and remotely (via phone, e-mail, IM).
• Strong knowledge of virtualisation - VMWare.
• SQL, being confident troubleshooting SQL performance issues - SQL Server.
• Strong background in Windows and ideally some Linux/Unix OS's including supporting numerous Applications on mixed Windows / Linux Server platforms.
• Some Linux / Unix Systems Administration (Redhat, Centos) highly desirable.
• Advanced Networking / Infrastructure Troubleshooting and Diagnostics - DNS, DHCP, TCP/IP, Firewalls
• Good understanding / operational experience of ITIL methodology with any certifications beneficial.
• Ability work well under pressure in an exciting technological environment.

Non-Essential But Highly Desirable Skills:

• Previous experience supporting air gapped networks.
• Understanding of automation tools such as infrastructure as code (ansible).
• Linux / Unix System Administration - RedHat + Ubuntu.
• Knowledge of PCI CPP standards.
• Experience in Deployment tools such as MDT and WDS

Professional experience: 5 years.
Job Types: Full-time, 12-month Contract

Reference Number: BBBH(phone number removed)