Join Our Team as a Sales Support Specialist!

Job Purpose:
Are you passionate about delivering exceptional customer service? We’re looking for a dedicated Sales Support Specialist to join our dynamic sales team. In this role, you’ll engage with both internal and external clients, ensuring seamless communication and collaboration to achieve outstanding results.

Key Responsibilities:

• Order Processing: Manage sales and purchase orders, ensuring accuracy and compliance with company procedures while coordinating with Credit Control.
• Logistics Coordination: Organise direct deliveries, liaising with suppliers and customers for smooth operations.
• Invoicing: Allocate daily orders, process and post invoices, and resolve customer queries related to billing.
• Quotation Management: Produce accurate quotations for contractors, understanding pricing guidelines and margins.
• Communication: Maintain efficient communication between the Sales Office and the external Sales team, updating the company project database.
• Administrative Support: Fulfil administrative duties, including logging design requests and managing contractor collections.

What We Offer:

• A collaborative work environment where your contributions truly matter.
• Opportunities to develop your skills and grow within the company.
• A commitment to our core values: Safety, Purpose, Innovation, Responsibility, and Expertise (SPIRE).
• Competitive salary and fantastic employee benefit package (listed below)
• 25 days of holiday per annum in addition to the standard statutory days (mandatory 3 days to be saved for Christmas)
• Buy and Sell Leave Policy
• Pension
• Life Assurance
• Incapacity benefit
• Private Medical Insurance
• Employee Assistance Programme
• EV Salary Sacrifice Car Scheme
• Cycle-to-work Scheme
• Free Eye Tests
• Free Parking
• Annual health check (subject to the policy)
• 2 x volunteering days per year

Who You Are:

• You have experience in an office environment, working both independently and as part of a team.
• You possess strong communication and organisational skills, with the ability to manage multiple tasks under pressure.
• You are computer literate, with proficiency in Microsoft Office applications.

Qualifications:

• GCSE Maths and English Grade C/4 and above.
• Previous experience in customer service and internal sales environments.

Additional Information:

• A commitment to achieving high standards and finishing tasks is essential.

Ready to take the next step in your career? Apply now to join our team and help us deliver exceptional service every day!