Are you an exceptional communicator with excellent telephone manners? Are you looking for a position to fit around school hours? We have an exciting opportunity for someone who is empathetic, supportive, and has strong admin experience to join our clients team on a temporary basis, 20 hours per week.

We are partnering with a reputable organisation, based in Kirkcaldy, that is dedicated to making a positive impact in the community. Their team is passionate about providing support to individuals in crisis and delivering high-quality services. This is a fantastic opportunity to join a dynamic team and contribute to their mission of making a difference.

Responsibilities:

• Answer and process incoming phone calls, including recording the information on online databases.
• Manage the reception area, including sign-in sheets, visitor login, deliveries, incoming and outgoing mail, and key handling.
• Monitor and manage the info-mailbox, forwarding client requests, and sending out letters as requested by service teams.
• Handle incoming online client referrals using FORT (training will be provided).
• Prepare and frank mail, ensuring timely delivery.

Skills:

• Excellent telephone manners.
• Proficient in Office 365 and SharePoint.
• Strong database management skills.
• Ability to empathise and communicate effectively with individuals in crisis.
• Commitment to maintaining professional boundaries.

Benefits of Temping with Office Angels:

• Weekly pay for added financial convenience.
• 28 days of paid annual leave based on a weekly accrual.
• Access to discount vouchers with various high street brands.
• Eye care vouchers and contribution towards glasses for VDU purposes.
• Support from our team to aid in finding permanent work and expert interview guidance.
• Pension scheme options with employer contributions.
• Statutory Sick Pay in case you find yourself under the weather.
• Access to our assistance programme offering free, confidential, and independent advice on various issues.
• Exciting opportunities for career growth within our sister businesses, covering multiple sectors and specialisms

If you have the skills and passion necessary for this role, apply now to be considered or email (url removed)

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.