IT Technician

Location: Sale M33 3NH

Salary: NJC Scale 4 (£24,294 to £25,979 per annum)

Hours: 36.25 hours per week, 8.15am – 4.15pm, Monday to Friday

The School’s core values of aspire, act, achieve are at the heart of all they do. You will be joining a school of highly skilled and committed professionals who are relentless in their pursuit of excellence to provide the best possible education for all their students. Their excellent career and professional development programme will both support you and enable you to develop your skills.

The Role

This is an exciting opportunity for an exceptional individual to join their wonderful school. They are looking for a candidate who has an excellent range of interpersonal skills and who has experience and skill in ensuring the smooth running of the IT systems and associated media, across the school.

They are seeking an exceptional candidate who wishes to contribute to an outstanding school and to play their part in supporting their young people to go on to lead both happy and successful lives.

Key Responsibilities

• To ensure staff understand how to appropriately log Helpdesk issues, and to monitor the Helpdesk System.
• To respond to logged user helpdesk tickets, ensuring that incidents and requests are prioritised accordingly and resolving issues independently or seeking support with more complex requests, ensuring that staff are kept up to date in relation to their requests.
• To support in the creation, maintenance and deployment of Windows images, and updates across the entire IT infrastructure.
• To support with the installation and maintenance of IT hardware on the school network.
• To support with the installation and maintenance of software on the school network, ensuring licence compliance.
• To ensure all mobile devices are encrypted where possible and kept up to date with system patches and antivirus.
• To support in the monitoring of daily backup routines on network servers to ensure all backups have completed successfully.
• To ensure ICT safeguarding practices are carried out by monitoring internet filtering systems and classroom monitoring software.
• To support with registering student and visitor devices onto the BYOD network.
• Assist with use of CCTV and maintain a log of requests.
• To support with set up, maintaining and removal of user accounts on all network and cloud services.
• To provide first line technical support for cashless catering and liaising with the support company as required.
• To support in the monitoring and maintenance of network switches and wifi infrastructure.
• To support with Office 365 Administration and Active Directory Management.
• To support with installation, maintenance and upgrade of the school anti-virus software on all devices.
• To ensure the online asset register is kept up to date and carry out appropriate inventory checking as required.

Skills and Qualifications

• GCE/GCSE Maths and English grade A-C or equivalent
• Knowledge of Microsoft Windows and Office professional applications
• Experience of setting up and configuring computers (Windows 10)
• Experience of PC maintenance
• Understanding and knowledge of the importance pf PC security
• An effective team player who can think and work independently without supervision
• Possess strong interpersonal skills and able to exercise diplomacy when appropriate
• Able to work under pressure and keep calm in a crisis
• A commitment to the schools values and vision
• Willing to be flexible and support colleagues
• Able to retain confidentiality at all times and follow all safeguarding processes
• Committed to continued professional development

To Apply

If you feel you are a suitable candidate and would like to work for this reputable school, please click apply to be redirected to their website to complete your application.

Closing Date: Wednesday 13th November 2024 (9am).

The Grammar School is responsible for safe recruitment and promotes the welfare of children. All their appointments are subject to Enhanced DBS clearance. They are committed to safeguarding and protecting the welfare of children and vulnerable adults and have this as their number one priority. They value variety and individual differences, and aim to create a culture, environment and practices which encompass acceptance, respect and inclusion and which demonstrate their core values.