Purpose of Job/Key objectives

To install Dual Fuel Smart Meters in Domestic residential properties, this is working on the Eon contract.

Principal Duties/Tasks and responsibilities

Provide Smart Meter Installations to domestic properties

Manage own Stock levels on van and/or via ‘dropbox’ facilities

Provide first-class customer service and support

Provide customers with energy efficiency advice

Ensure all worksheet submissions are accurate and timely

Work closely with the Smart Metering Operations Manager to ensure daily/monthly/quarterly targets are met

Plan, organise and manage own workload to ensure all company deadlines are met

Resolution of customer queries in a professional and efficient manner

Any other duties that may be deemed appropriate to this role

A certain level of flexibility will be required regarding the job role and responsibilities to fulfil this position

Person Specification

Essential

• Excellent organisation skills
• Previous Dual Fuel Metering Experience

• Experience of exceeding targets
• Excellent communications skills, both written and verbal
• Ability to work calmly under pressure and keep to deadlines
• Ability to work independently but also as part of a team
• IT literate

Package

Basic Salary £40,450 PA

Potential bonus of £1200 PA

Annual Leave 22 days + bank holidays

Company vehicle/tools/uniform etc all supplied

Competitive overtime rates available

Optional On call;

Standby Monday – Sunday = £400 (Mon – Fri £40 per day, Sat £100 & Sunday £100)

Any work attended will be paid at 1.5 x rate during Monday – Saturday & paid at x 2 rate Sunday and Bank holidays