Scheme Manager
Middlesbrough
4 month contract
21 hours per week
£15.99 to £16.95 LTD / £13.63 to £14.45 PAYE (inc hol)

One of the most prominent housing associations in the North East is recruiting for a Scheme Manager to provide a housing management service within one of their sheltered services for the over 55s in Middlesborough.

THE ROLE
The Scheme Manager will provide on-site housing management services for sheltered accommodation in Middlesbrough, with a focus on tenant relations, property maintenance, and effective rent management.

• Facilitate property lettings and tenant communication for smooth onboarding
• Conduct regular health and safety checks to ensure property conditions are well-maintained
• Submit Housing Benefit claims within required timelines, coordinating with external agencies when necessary
• Monitor tenant rent accounts, ensuring deadlines are met and addressing any arrears
• Act promptly on complaints regarding anti-social behaviour, escalating where needed
• Issue tenancy notices in consultation with the Team Manager for tenancy agreement breaches
• Report communal area repairs and maintain strong partnerships with external support agencies

THE CANDIDATE
The ideal candidate will have previous experience in a similar scheme management role, particularly within a sheltered housing setting.

• Strong understanding of tenant and housing management, particularly for older adults
• Skilled in handling rent accounts, including rent arrears and liaising with benefit agencies
• Confident in conducting health and safety checks within residential environments
• Effective communicator, able to handle complaints and uphold tenancy agreements
• Experience working collaboratively with external agencies to support tenants' needs

THE CONTRACT

• 21 hours per week (flexible days and times)
• 4 month contract
• The pay range for the role is £15.99 to £16.95 per hour LTD company rate. The PAYE equivalent is £13.63 to £14.45 per hour, inclusive of holiday.

HOW TO APPLY
To apply for this role, please email a copy of your CV to lee . mcmillan @ servicecare . org. uk or call on (phone number removed) to discuss the role in more detail!(phone number removed) to discuss the role i(phone number removed) to discuss the role(phone number removed)

If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!