This role will play a key role in managing the admin team in the Residential Property department. This includes providing guidance to team members and overseeing administrative functions to ensure accuracy. The successful candidate must have at least 4 years’ experience working within a conveyancing department and have excellent organisational skills.

Company Benefits:

• Support Staff Bonus
• Free car parking for your convenience
• Pension
• Enhanced maternity and paternity pay
• 25 days holiday plus an additional day for Christmas closure

Key Responsibilities:

Lead and develop the admin team to provide an excellent support service to clients

Train and develop existing and new staff

Lead the recruitment of new team members within the admin team

Preparation of agenda, minutes and data for departmental meetings

Diary management and scheduling for HOD

Management of billing process each month

Carry out administration meetings and feedback to HOD

Prepare for departmental business development meetings on a monthly basis and feedback to HOD and Business Relationships Manager

Play a key role in establishing the remote support team and ensuring that they are fully integrated into the UK team

Liaise with clients, and agents to ensure relationships are maintained to the highest standards

Receive and check mortgage offers, liaise with clients and Lenders on enquiries

Chase clients for deposits and signed papers & get file ready for exchange

Handle all post completions matters up to post registrations

Close abortive files

Occasionally creating quotes and opening files during peak periods

Draft and send out papers on sales

Administer relevant transaction documentation within the department

Create and maintain accurate records of transactions

Conduct audits of information held on internal systems

Adhere to internal and external compliance requirements

Experience and Skills Requirements:

A minimum of 4 years previous experience of Conveyancing Administration is essential.

Team management experience

Ability to build and lead a team in a fast-paced environment

Exemplary attention to detail

Robust and practical organisation skills

Capable of working independently

Can-do attitude

Proactive approach to matters

Clear and confident communication

Excellent customer service skills

If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.