Emergency Accommodation - Support Worker

Location: Pembrokeshire

Hours: Up to 40 per week

Salary: £25,262 Pro Rota

Do you have what it takes to seize opportunities and deliver results? Can you think differently, pursue creative ideas, and provide reliable support to both internal and external customers?  We are a national social justice charity with more than 50 years’ experience of changing lives, building stronger communities, and reducing crime. We help support, house, educate, advise, and speak out for disadvantaged young people and adults - and you could now help us make an even bigger impact going forward.

Who we are looking for?

An empathic, pro-active Support Worker, who can deliver a range of activities to Temporary Accommodation residents.  The Activity Support Worker will lead and inspire our service users to engage in meaningful activity during our 6pm -10pm evening shifts.  Support Workers must have excellent communication skills to work with people who may have complex risk and need, so being able to respond effectively to emergencies is essential.  Knowledge of issues surrounding Homelessness, Safeguarding, substance misuse, mental health and the criminal justice system would be an advantage. Also, a knowledge of housing management issues such as health and Safety and Fire safety is desirable.  You will be required to hold good recording and computer skills and the ability to work as part of a shift working team. 

 Duties and responsibilities include but are not limited:

• To create an itinerary of stimulating activities for onsite service users
• To encourage Involvement and Inclusion to all residents and the wider team
• To promote a safe learning & activity space for residents
• To provide trauma informed responses to service users; championing Nacro values
• To intake new residents that may arrive onsite during the evening shifts
• To support residents with exit paperwork should they move on during evening shifts
• To follow/contribute to Support Planning, Risk Assessments, Record keeping and Incident reporting
  
  Your duties may vary from time to time within the broad remit of your role and grade.  
  
  You are required to undertake any such reasonable and appropriate duties .

For more details on Nacros benefits please click here.

For the full Role Profile please click here