Jewson Partnership Solutions (JPS), who specialise in providing solutions and building materials for our customers in the Public Sector such as Housing Associations and Local Authorities, is on the hunt for a remote Customer Support Advisor who's as passionate about great service as we are.

We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 33 days of holiday (inclusive of bank holidays)

Hours - 8.30 - 4.30 Monday to Friday

This role is WFH/Remote but will require two days a month office work at our head office in Binley.

Key Responsibilities

• Using Excel to generate & run reports
• Processing customer orders
• Outbound calls and emails to suppliers
• Taking inbound customer service support calls
• Liaising with different parts of the business
• Attending customer meetings via teams

What's in it for you?

• A competitive salary and benefits package, plus generous staff discounts

• A supportive team environment where your contributions are recognised and valued

• Opportunities to grow your skills and career within our organisation

• Flexible working arrangements to help you balance work and life

Required Skills and Experience

• Intermediate competence level with Excel

• Experience in a customer facing environment

• Passion for working with people

• A positive can-do attitude
• A high attention to detail

About us

At JPS, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.

If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!