Heatly is an exciting new software package and supporting app set to revolutionise the heat pump sector by making heat pump installation easier and more accurate, improving consumer confidence and stimulating demand.

Heatly recently welcomed United Living Group as a majority shareholder. United Living is committed to promoting and contributing to a sustainable future, and this strategic partnership is enabling Heatly to enhance our capabilities, broaden our product scope and accelerate our market expansion efforts.

We are looking for a Graduate/Assistant Building Services Engineer to join us on our mission to revolutionise the heat pump sector and accelerate the net zero transition. This role can be based out of our Leeds City Centre office, or at our cutting-edge training facility in Hawes in the scenic Yorkshire Dales National Park.

This role will work directly with our Head of Technical at Heatly, to ensure our market leading and optimised system designs are implemented across our platform. Taking a role in the designing, studying and analysing of mechanical systems and component layouts to ensure the most accurate designs possible are implemented across our digital solution.

This is an exciting time to join Heatly and you will be directly involved in project planning and implementing new methodologies to improve and validate designs and conducting simulations and side by side tests to evaluate the accuracy and effectiveness of our digital solution you will help shape the future of heat pump installations in the UK.

Key responsibilities for this role include:

• Ensuring that accurate schematics and layouts are created based on manufacturer's data.
• Conducting side by side testing of the Heatly platform ensuring accuracy across all aspects of the mechanical designs.
• Working closely with the Head of Technical to develop and implement optimised solutions to complex scenarios.
• Ensuring that manufacturers data sets are accurate and up to date.
• Taking part in and providing feedback in the software team development sessions identifying technical and workflow improvements.
• Working closely with Senior Technical Support Specialists and other team members to learn about the company’s products and services and helping to resolve customer issues efficiently.
• Participating in training sessions to build technical knowledge and skills.
• Staying updated on new product features and updates to provide accurate and current support.
• Sharing insights on recurring technical issues and feedback from customers with product development teams.
• Identifying common issues and suggesting improvements to support processes and tools.
• Contributing to the development and maintenance of internal knowledge bases and support documentation.

In order to be successful in this role, we would like you to have:

• Bachelor’s degree in Building Services Engineering focused on Mechanical Engineering
• A-Level Maths or equivalent
• Basic understanding of IT systems, software applications, and troubleshooting techniques.
• Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical users.
• A keen interest in solving technical problems and a proactive approach to learning.
• Ability to work well within a team and seek guidance when needed.

Desirable

• Experience in Building Services
• Familiarity with hydraulic heating system design at domestic or small commercial scale.
• Experience with software design, although full training could be given.

We are happy to consider a wide range of applications for this role, both from recent graduates through to those with a number of years of post-study work experience.

We are committed to nurturing your creativity, encouraging the freedom to express yourself and fostering a supportive culture that values both personal and professional development. United Living are on an exciting journey of growth and innovation and will provide you with a solid foundation for you to develop your skills for the future and build your career with us.

• Career Development – from the moment you join, you’ll be supported to develop, grow your skill set and progress your career the way you want.
• Cultivate – access to our idea and innovation platform, empowering you to drive positive business change.
• Discounts – access to our leisure and shopping discounts and rewards platform.
• Employee Networks – opportunity to join our organisation wide employee networks such as our Veteran’s Network, Women’s Network, and Young People’s Network which is dedicated to supporting and retaining employees in the early stages of their careers and empowers young employees and future leaders through Continuous Professional Development (CPD), Social Value and Team Building initiatives.
• Health and Wellbeing Support – access to our employee programme which includes access to a virtual GP and Dentist, mental health support and counselling, fitness and nutrition, and financial and legal advice.
• Health Cash Plan
• Holidays
• Payroll Giving – the opportunity to donate regularly from your gross pay to support charities of your choice.
• Pension – you will be eligible to join our pension scheme which we will also contribute to.
• Personal Support Network – you will receive a dedicated buddy and mentor and will join an early careers community of peers that will support you forward every step of the way.
• Reward and Award Schemes – access to our long service awards and above and beyond rewards.
• Social Value – you will be encouraged to support social impact activities each year to support charities and local community organisations.

Company culture
At United Living Group, we invest in our people and firmly believe that our workforce is our most valuable asset. A driving force for success and the core to achieving our vision of creating a connected and sustainable future, our team is the heart of our organisation.

Building a diverse, inclusive, and equal working environment in which everyone is welcomed and encouraged to be themselves, is a commitment we are dedicated to. We believe that having a diverse workforce not only sets us up for success, but it allows for greater opportunities for innovation, adaptability, and wide-ranging capabilities. We empower our people, and our communities, to champion diversity and change every day.

A fast-paced, diverse, and hugely ambitious business, we welcome challengers, innovators and people who embrace change. Establish yourself in a creative environment that champions freedom of expression and supports you in your personal and professional development – because together, we achieve more.

How to apply
If you’re looking to be part of an exciting journey with an evolving business and want to learn something new, every day? Then you’ve come to the right place.

We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation, or age. We are proud to be a disability confident employer and are committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. Care leavers covenant?

Please contact us to discuss any access needs, reasonable adjustments or additional application support that may be required at any point during the recruitment process so we can discuss how we can support you.

If you are ready to be part of our expanding team and contribute to our success, please click the I’m interested button and submit an application. We recommend you apply as early as possible as we may close this vacancy before the closing date if we receive sufficient applications.