PORCELANOSA, a global leader in the innovation, design, manufacture and distribution of Tile, Kitchen, and Bath products, endeavors to be the industry leader by providing trendsetting cutting-edge designs of unparalleled beauty and refinement, uncompromising quality, technologically superior products and dependable services to its clients. Through a dynamic company owned and independent distribution network,
 
Porcelanosa was founded over 45 years ago in a small village by the Mediterranean Sea in Castellon, Spain. Since then, we have been providing architectural and design solutions to consumers and the A&D community with unparalleled innovation, quality, and service. Porcelanosa has experienced incredible growth over the years and today our global presence extends to over 140 countries through more than 400 company owned showrooms, distribution centers and an extensive network of independent distributors and retailers.

As the Assistant Manager your role will be to support the Showroom Manager and the team in their day to day operations to continue the promotion of all Porcelanosa products to meet the customer requirements and expectations whilst ensuring service levels are maintained to the highest standards.

Key skills and responsibilities of the role;

• Maintain communication channels between the team and Area Manager as appropriate to ensure staff and operational issues are raised and addressed.
• To assist in the showroom layout, merchandising and general appearance.
• To ensure the showroom is appropriately staffed to meet the service levels expected and required by our customers and visitors.
• To ensure staff are fully conversant with current product ranges.
• To have a good personal knowledge of the immediate market trends and ideas that influences store merchandising and operation.
• To assist in maintaining staff discipline through the application of Company policy.
• To be vigilant at all times to protect the company’s assets from shoplifters and fraud and take appropriate action as and when it arises.

• Proven ability to develop and manage staff
• Smart personal appearance
• Clear and positive communicator with good leadership and influencing skills
• Relevant experience with face to face Customer sales in a similar environment or possesses the underlying traits to fulfil this role.

Education and Qualifications;

• A good verbal, written and numerical literacy
• Relevant experience/ background in KBB industry