Forecasting Manager - Contact Centre
Posted 12/08/2024 by Cactus Search
- Salary:
- £45,000/annum
- Location:
- United Kingdom
- Job Type:
- Permanent
Leading and developing a team of analysts, including recruitment, training, and mentoring. Conducting capacity planning for the contact centre and branch network to optimise resources and meet SLAs. Utilising forecasting and planning models to enhance efficiency, achieve SLAs, and support … more