Customer Communications Centre Assistant Manager
Posted 11/10/2024 by bpha
- Salary:
- £36,806/annum
- Location:
- MK41, Clapham Green, Bedford
- Job Type:
- Permanent
Ensuring delivery of high levels of customer satisfaction to meet the Customer Communication Centre's objectives and KPI's by driving first contact resolution through performance management and coaching. Ensuring staff are kept upskilled and knowledge reflects functions of all … more