Principal Complaints Officer
Posted 23/09/2024 by Hatched Recruitment Group
- Salary:
- £300 - £350/day
- Location:
- Islington, London (19 miles)
- Job Type:
- Contract
To monitor the quality of contacts received via all access channels; telephone, online (Web) emails, face to face and letter through the Customer Service Division that result in complaints ensuring the learning from complaints is used to support the business in a cycle of continuous … more