1st Line Support
Posted 20/08/2024 by Just IT Recruitment
- Salary:
- £20,000 - £25,000/annum
- Location:
- Newcastle upon Tyne, Tyne and Wear
- Job Type:
- Permanent
Provide a single point of contact to internal colleagues reporting IT-related incidents. Diagnose and resolve technical issues at the first level to minimise downtime for colleagues. Obtain both technical information and business impact to enable support teams to resolve incidents … more