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This role is pivotal in ensuring that the voice of residents is heard, shaping service design, and improving service delivery through effective management of customer feedback and complaints. Day-to-Day of the Role. Lead the Group Customer Engagement Strategy, ensuring effective … more
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Project Delivery: Lead project execution in partnership with the customer, ensuring successful handover to service teams and seamless project closure. Compliance & Methodology: Operate within established practices, adhering to project management policies and methodologies. Team Coordination … more
