Contact Centre Manager
Posted yesterday by Anglian Home Improvements
- Salary:
- £45,000/annum
- Location:
- Norwich
- Job Type:
- Permanent
You'll analyse performance data, optimise efficiency, and make decisions that balance service quality with budget goals. In this role, you'll drive team performance, implement strategic goals, and step in for the Head of Call Centre when needed, ensuring effective leadership and seamless … more