Service Improvement Lead jobs in London

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  1. Interim Head of Resident Engagement

    Posted yesterday by MMP Consultancy

    Remote job
    Salary:
    £550 - £650/day
    Location:
    London
    Job Type:
    Contract

    This is a unique opportunity for an experienced leader to drive resident engagement and shape service delivery in a highly impactful role. Key Responsibilities. Oversee the complaints-handling team, ensuring efficient resolution of customer complaints while maintaining compliance with … more

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  2. Director of Law and Governance

    Posted today by Ackerman Pierce Ltd

    Remote job
    Salary:
    £550 - £700/day RATE NEGOTIABLE
    Location:
    Westminster, London
    Job Type:
    Temporary

    Provide effective, inclusive leadership that drives the continuous improvement of Westminster's Fairer Westminster plan. Collaborate across departments to uphold the highest standards of legal and governance practices and prepare services for future challenges. Act as Deputy … more

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  3. Assistant Director of Housing

    Posted yesterday by MMP Consultancy

    Remote job
    Salary:
    £600 - £700/day
    Location:
    London
    Job Type:
    Contract

    This role requires a highly skilled leader to oversee critical housing services, ensuring exceptional service delivery to residents and leading teams across various operational areas. Key Responsibilities. Provide strategic leadership to housing management services for … more

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  4. Lead Land & Utility Surveyor

    Posted 6 days ago by Dyer & Butler

    Featured job
    Location:
    Hounslow
    Job Type:
    Permanent

    Dyer & Butler are seeking a Lead Land & Utilities Surveyor to join our Survey team. Primarily supporting our Aviation, Defence and Adjacent Markets sectors covering projects around the Southeast and Midlands. The Survey team provides technical services to a range of construction … more

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  5. COINS Analyst

    Posted yesterday by Carey Group Plc

    Location:
    United Kingdom
    Job Type:
    Permanent

    Collaborate with the service desk to resolve issues effectively and support system changes and improvements. Act as a trusted consultant to internal teams, delivering efficient assistance, analysis, and application maintenance. Key Responsibilities. Administer COINS ERP, managing … more

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  6. Head of Customer Engagement

    Posted today by Reed Property & Construction

    Remote job
    Salary:
    £500 - £700/day
    Location:
    London
    Job Type:
    Contract

    This role is pivotal in ensuring that the voice of residents is heard, shaping service design, and improving service delivery through effective management of customer feedback and complaints. Day-to-Day of the Role. Lead the Group Customer Engagement Strategy, ensuring … more

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  7. Chief Risk Officer

    Posted today by Antony James Recruitment Ltd

    Remote job
    Salary:
    £100,000 - £160,000/annum
    Location:
    City of London, London
    Job Type:
    Permanent

    We are looking for a dynamic and experienced Chief Risk Officer to lead the development and execution of our Risk Management Strategy. The role involves overseeing the identification, assessment, and mitigation of various risks, including credit, market, liquidity, operational, and … more

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  8. Ad of Culture and Residents

    Posted yesterday by Spencer Clarke Group

    Remote job
    Salary:
    £600 - £650/day DOE
    Location:
    South London, London
    Job Type:
    Contract

    Provides inspirational and operational leadership for a range of service areas: Culture and Heritage; Customer Fulfilment and Experience; Neighbourhood and Community Involvement; Community Safety Service. Leading and delivering the services in scope to ensure positive … more

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  9. Escalator Technical Manager

    Posted yesterday by Stannah

    Salary:
    £NEG
    Location:
    EC1
    Job Type:
    Permanent

    Stannah, a trusted name in lift and escalator solution, is seeking a Technical Escalator Manager to lead national efforts in improving first-time fix rates and reducing repeat call incidents across a major client portfolio. This role is to cover the South of England. As the Technical … more

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  10. Head of Integrated SEND

    Posted yesterday by London Borough of Haringey

    Location:
    London
    Job Type:
    Permanent

    The primary role of the service is to provide high quality strategic and operational leadership and management to the SEND service and system leadership for the SEND partnership. The service has been through a significant transformation and improvement journey, … more

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