Workforce Planning Manager
Posted 07/08/2024 by The Portfolio Group
- Salary:
- £28,000 - £32,000/annum
- Location:
- Hinckley, Leicestershire
- Job Type:
- Permanent
Use scheduling systems to ensure optimal staff availability and reduce abandoned calls. Oversee holidays, absences, shifts, and cover plans, ensuring seamless operations. Provide exceptional service, managing a high volume of inbound calls and setting appropriate actions. Train and lead the … more