IT Helpdesk Manager
Posted a week ago by Kirkland Associates
- Salary:
- £43,000 - £45,000/annum £43,000 - £45,000
- Location:
- Northampton (2 miles)
- Job Type:
- Permanent
Responsible for monitoring and managing the helpdesk ticketing system, ensuring timely resolution of issues in accordance with the firm's service level agreement (SLA. To develop and implement helpdesk policies, procedures, and best practices. To produce and analyse a report on helpdesk … more