Service Desk Analyst
Posted 22/07/2024 by Reed Technology
- Salary:
- £23,000 - £26,000/annum
- Location:
- Cheltenham, Gloucestershire (66 miles)
- Job Type:
- Permanent
Your key responsibilities. 1st & 2nd Line technical support (phone, email and in person). Log support tickets for all issues flagged, including daily checks. Management of incidents and requests and escalating to 3rd line support where necessary. Processing of requests, to include … more