Service Desk Analyst
Posted 28/08/2024 by Ricoh
- Location:
- Northampton, Northamptonshire (65 miles)
- Job Type:
- Permanent
Provide end to end incident and service request management to ensure customers are kept updated on the progress of their tickets. Classification and prioritisation of calls in-line with Incident and Service Request Management processes to allow for trending and reporting to drive < … more