Complaints Officer jobs in West Midlands

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  1. Housing Ombudsman Co-Ordinator

    Posted 4 days ago by 18 Recruitment Limited

    Salary:
    £21.06/hour
    Location:
    Coventry, West Midlands (County)
    Job Type:
    Permanent, Temporary

    Develop a strong understanding of regulatory obligations associated to complaint handling within the social housing sector to be able to identify, flag, and mitigate risk in an appropriate manner. Develop a sound understanding of key Orbit policies and procedures to ensure that any risk … more

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  2. Community Engagement Assistant

    Posted a week ago by Omni RMS

    Location:
    Birmingham, West Midlands (County)
    Job Type:
    Contract

    Working with the delivery team to ensure all complaints and enquiries are documented, fully addressed and closed out in a timely manner. Maintain a project stakeholder and communications register documenting all contacts as well as incoming and out-going communications between local … more

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  3. Lending Support Officer

    Posted 27/08/2024 by Parkside

    Salary:
    £27,000 - £35,000/annum
    Location:
    Birmingham
    Job Type:
    Permanent

    Our client, an innovative and growing company, is seeking a Lending Support Officer to join their Operations Team. The Lending Support Officer will be responsible for supporting Brokers and customers by ensuring the efficient, compliant, and accurate processing and management of … more

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  4. Senior Safety & Resilience Officer

    Posted 29/08/2024 by Fox Morris Group Ltd

    Salary:
    £15 - £30/hour
    Location:
    Rugby, Warwickshire
    Job Type:
    Contract, Temporary

    Senior Safety & Resilience Officer – Rugby Borough Council (Hybrid Working. I am currently representing Rugby Borough Council who are offering an initial temporary contract for a period of 3-6 Months with a view to be extended or offered a permanent position for the right candidate at a … more

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  5. Insights Lead - Complaints

    Posted 22/08/2024 by Orbit Group

    Salary:
    £33,600/annum group incentive bonus to 15%, 27 days holida
    Location:
    The Customer Hub, Coventry
    Job Type:
    Permanent

    In this exciting newly created position of Complaints Insights Lead. In this role you will need to use data to identify trends and themes for when/why things go wrong for customers across their customer journey. Using root cause analysis techniques, you will demonstrate strong stakeholder … more

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