Complaints Officer jobs

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  1. Customer Resolution Officer

    Posted a week ago by West Kent Housing Association

    Salary:
    £35,191/annum Generous annual leave entitlement, company pe
    Location:
    Sevenoaks
    Job Type:
    Permanent

    Customer Resolution Officer (£35,191 per annum, full time. Job Role. We are looking for a customer resolution officer to join our team. Working with colleagues and external stakeholders, you will handle customer complaints and feedback with compassion and sensitivity, … more

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  2. Case Management Officer NW

    Posted 07/10/2024 by Daniel Owen Ltd

    Remote job
    Salary:
    £20/hour
    Location:
    Camden, London
    Job Type:
    Temporary

    Case Management Officer. NW London. £20p/h. Housing and Repairs. Main Purpose of the job. To provide advice, as requested by officers, on individual decisions to ensure that they are in line with the policy, statute and case-law relating to the service area supported and, where … more

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  3. Dispute Resolution Officer (field-based)

    Posted 18/10/2024 by The Business Connection

    Salary:
    £27,000/annum
    Location:
    Birmingham, West Midlands (County)
    Job Type:
    Permanent

    Job Title: Dispute Resolution Officer (field-based. Location: Birmingham Region. Salary: £27,000. Description. Our client is a market leader in their sector who span the entirety of the Northwest and West Midlands. An opportunity has arisen for a field-based Dispute Resolution Officer</ … more

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  4. Service Charge Officer

    Posted 09/10/2024 by Carefirst Recruitment Ltd

    Salary:
    £21 - £22/hour Holiday Pay Accumilated
    Location:
    Camden, Greater London
    Job Type:
    Temporary

    Carefirst Recruitment Ltd are currently recruiting Service Charge Officers for various London Boroughs. you will be required to work on large scheme SVC or SVC complex accounting. We are recruiting a Service Charge project officers on a temporary basis for 6 months. The role will … more

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  5. Housing Resolutions Officer

    Posted a week ago by Hatched Recruitment Group

    Remote job
    Salary:
    £25.44/hour
    Location:
    Wembley, London
    Job Type:
    Contract

    Housing Resolutions Officer. Brent. Job Role. To provide housing options advice to households in temporary accommodation and promote effective move-on to settled housing, including private rented sector, temporary accommodation and social housing. Providing tailored move on options … more

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  6. Interim Resolutions Officer

    Posted 07/10/2024 by The Oyster Partnership

    Salary:
    £21/hour
    Location:
    London
    Job Type:
    Contract, Temporary

    A Housing Association in London is looking for an Interim Stage 1 Complaints Officer to start as soon as possible. This role allows you to work from home three days a week and offers a permanent position after 3 months. If you would like to know more, please contact me today and I … more

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  7. Children's Rights Officer

    Posted a week ago by Novax Recruitment Ltd

    Remote job
    Salary:
    £25/hour
    Location:
    Hackney, London
    Job Type:
    Contract

    The Role: Children's Rights Officer. Location: Hackney. Job Type: Full Time Contract. Pay: £26 P/H. The role. To provide support to the child or young person to ensure that their wishes and feelings are heard and considered to all forums related to them. To provide support to ensure that … more

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  8. Compliance Officer

    Posted 07/10/2024 by Connect2Luton

    Remote job
    Salary:
    £15.98 - £17.59/hour
    Location:
    Luton, Bedfordshire
    Job Type:
    Contract

    Connect2Luton are excited to recruit a Compliance Officer on behalf of Luton Borough Council. You will be responsible to. To support the work of the Project Manager in keeping the key action and improvement plans updated, liaising with key managers across the service. To undertake discovery … more

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  9. Customer Satisfaction Officer

    Posted 5 days ago by Gloucester City Homes

    Salary:
    £33,075/annum
    Location:
    GL1, Gloucester, Gloucestershire
    Job Type:
    Permanent

    We're now seeking a Customer Satisfaction Officer to be responsible for the management, coordination, and delivery of informal and formal complaints, in line with company policy and Housing Ombudsman's complaint handling code. You'll ensure the effective resolution of more

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  10. Customer Advocacy Officer

    Posted a week ago by Housing Plus Group

    Featured job Quick apply
    Salary:
    £28,962/annum - See website for more info
    Location:
    ST18, Acton Trussell, Staffordshire
    Job Type:
    Permanent

    We currently have an exciting opportunity for a Customer Advocacy Officer to join our dedicated in-house Customer Advocacy Team within the Customer Experience Directorate on a full time, permanent basis. An advocate is someone who gives voice to someone else by supporting them and helping … more

  11. Disrepair Officer

    Posted 14/10/2024 by Novax Recruitment Ltd

    Remote job
    Salary:
    £18.67 - £20.67/hour
    Location:
    Greenwich, London
    Job Type:
    Contract

    Disrepair Officer. £18.67 - £20.67 P/H Umbrella. Greenwich, London. Contract. Our Client is seeking a dedicated Disrepair Officer to join our Housing Asset Management team. This role is pivotal in ensuring the quality, safety, and efficiency of our housing repairs service, tackling … more

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  12. Senior Housing Compliance Lead

    Posted 3 days ago by 4Recruitment Services

    Remote job
    Salary:
    £25.94/hour
    Location:
    Pitsea, Basildon
    Job Type:
    Contract

    All aspects of the role are to support the compliance with the Housing Ombudsman Complaints Handling Code and provide a dedicated focus on these areas to ensure that the best service we can provide to the Housing Ombudsman and our residents is delivered. DUTIES AND RESPONSIBILITIES INCLUDE. … more

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  13. Housing Services Officer

    Posted 07/10/2024 by Michael Page

    Quick apply
    Salary:
    £21,840 - £27,300/annum
    Location:
    Kent
    Job Type:
    Permanent

    The Housing Services Officer will be responsible for managing and coordinating properties within the client co-operative's portfolio. This includes liaising with management committees and tenants, handling day-to-day issues, ensuring that properties are maintained to a high standard and … more

  14. Housing Application Officer

    Posted a week ago by Carrington West

    Salary:
    £24.54/hour
    Location:
    Southwark
    Job Type:
    Contract

    My client is seeking a dedicated Housing Applications Officer to join their Housing Needs and Support division. This role is crucial in ensuring that service users have access to affordable housing through the Homesearch bidding scheme. You will be responsible for processing housing … more

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  15. Supported Pathways Officer

    Posted a week ago by iPeople SC Solutions Limited

    Salary:
    £21 - £26/hour
    Location:
    SE1, Southwark, Greater London
    Job Type:
    Contract, Temporary

    … iPeople SC Solutions is currently recruiting Supported Pathway Officer to work for our client based in Southwark and surrounding areas. The successful post holder will ssist residents in securing their next stage housing, providing resettlement support so that they successfully move into … more

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  16. Customer Resolution Coordinator

    Posted 12/10/2024 by Metropolitan Thames Valley

    Featured job
    Salary:
    £20,000 - £30,000/annum
    Location:
    Beeston
    Job Type:
    Contract

    … ll play a crucial role in a newly established team dedicated to providing efficient and timely responses to early stage complaints. Your focus will be on identifying and prioritising customer problems that can be resolved quickly, providing our residents with prompt, empathetic and … more

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  17. Representations Officer

    Posted a week ago by Aatom Recruitment

    Salary:
    £24.54/hour
    Location:
    City of London, London
    Job Type:
    Contract

    Working on behalf of a Local Authority, Aatom Recruitment has a new opportunity for a Representations Officer on a 2 months contract initially with a possibility of further extension. Role. Must have 6 months (or more) experience in dealing with Formal Representations and/or informal appeal … more

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