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Displaying 1-25 of 176 jobs
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Posted 29/08/2024 by Spencer Clarke Group
Spencer Clarke Group are working closely alongside a London Council to provide them with a Complaints Officer on a contract basis. As a successful Complaints Officer, your duties will be. Act as a point of contact for residents wishing to raise a complaint</em … more
Posted a week ago by Hays Social Care
We are partnered with a large and expanding housing association to recruit Complaint Officers for their team. Your new role. You will be guiding customers through the complaint handling process, investigating their case and reaching a fair outcome. What you'll need to … more
Posted by Stateside Foods
We have an opportunity for a Technical Services Officer to join our Technical Team. The successful candidate will be responsible for liaising with NPD, Quality and Production Departments to ensure the successful launch of new products and promotional products with regard to artwork, …
Posted by Metropolitan Thames Valley
This Role: Housing Officer - known internally as a Local Housing Manager. Location: Clapham Park, SW2 4AX. Permanent Full Time - Salary: £40,915 based on a 37.5hr week. MTVH are recruiting for a skilled and experienced Local Housing Manager to be predominantly office based, also patch based …
Posted by Devon County Council
We are looking for someone to join the team as a Senior Customer Relations Officer. You will have responsibility for managing a case load of complaints ensuring that they are investigated and responded to appropriately by operational staff. In addition you will work Heads of …
Posted 19/08/2024 by Novax Recruitment Ltd
Senior Complaints Officer. Westminster. £25 per hour (umbrella. Full Time Contract (3 months. Novax Recruitment is actively seeking a Senior Complaints Officer in Westminster. This is a contract with a scope for extension working full time hours. The employer can … more
Posted a week ago by Workshop Recruitment
Customer Complaint Officers are responsible for supporting customers through the complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case. The team are also responsible for ensuring that issues are identified … more
Posted by Vistry Group PLC
Handle complaints in a sensitive and consistent manner. Make decisions about progressing difficult issues and identify when internal escalation is necessary. Work within NHBC (or equivalent) guidelines and standard industry practiceFinally, let's tell you a bit more about us. We're Vistry …
Posted by Beauparc Limited
Address customer service queries and complaints, collaborating with other departments to ensure timely resolution. Process customer-related queries and requests efficiently and consistently. Thrive in a flexible, multi-skilled environment and contribute positively to the team. Utilise your …
Posted by British Gas
The main purpose of your role will be to investigate and resolve high level customer complaints that have been escalated via senior internal stakeholders or third-party consumer support agencies across British Gas Business. Naturally you should and have fantastic communication skills both …
Posted 30/08/2024 by Stonewater
Here at Stonewater, we are now looking for a Customer Complaints Officer to join our Customer Relations Team, which delivers our customer complaints service. As our Customer Complaints Officer, you will work with customers, colleagues and contractors to … more
Posted 23/08/2024 by Fox Morris Group Ltd
Worcestershire County Council is excited to offer a temporary remote position for a Stage 1 Complaints Investigator for SEND Services. This contract role is set for an initial period of 3 to 6 months, with the possibility of extension. In this key position, you will. Investigate and Respond … more
Posted 19/08/2024 by South Yorkshire Pensions Authority
As a Complaints Resolution Officer, you'll be responsible for managing a caseload of complex complaints from Fund members and handling Statutory, Corporate and Ombudsman complaints across the authority. We're passionate about adding value to SYPA by learning from … more
Posted 6 days ago by One Manchester
Complaints Resolution Officer. Salary £36,000. Manchester - Agile. Full Time, 12 months fixed term. Hybrid working. Closing Date: 20th September 2024. Face to face interviews: W/C 30th September 2024. Support our communities. See the difference you can make in our city. At One … more
Posted 27/08/2024 by iPeople SC Solutions Limited
… iPeople SC Solutions is currently recruiting for Complaints Review Officer to work for our client in Tower Hamlets and surrounding areas. Complaints Officer required to investigate Stage 2 complaints which involves assessing complaints, … more
Posted 27/08/2024 by Daniel Owen Ltd
Complaints Review Officer. Tower Hamlets. Monday to Friday. 09:00am till 17:00pm. £23.48per hour. Complaints Officer required to investigate Stage 2 complaints. Involves assessing complaints, retrieving and examining key evidence and drafting … more
Posted 28/08/2024 by Novax Recruitment Ltd
Complaints and Insight Officer. Sutton. £15 per hour. Full Time Contract. Novax Recruitment is actively seeking a Complaints and Insight Officer based in Sutton. This is a contract role working full time. The job. Be responsible for supporting the clients … more
Posted 22/08/2024 by Coyles
One of our local authority clients are currently recruiting for a Complaints & Insights Officer. This is a 6 month temporary contract with possible further extension based on budget and performance. Main Purpose of Post/Job Summary. The Complaints & Insights Officer</ … more
Posted a week ago by Dynamite Recruitment
Complaints Handler. Location: Eastleigh (Hybrid working two days from home per week once you are trained and fully competent. Start 16th Sept. This is a temporary role for 12 weeks initially. There is a possibility of something coming from this longer term but this cant be guaranteed. … more
Posted 23/08/2024 by Fusion People Ltd
Customer Service / Complaints Handler. Location: Reigate. Salary: £25,000 -£27,000. Hours: 08:30 - 17:30. Our client is a leading emergency plumbing company operating in the south and southeast of England, we are looking for a customer service / complaints handler to join their … more
Posted 23/08/2024 by Adecco
Complaints Administrator. Croydon (Hybrid working, 2 days office / 3 days remote. 20 hours a week (Mon-Fri, 4 hours a day. £17.54 per hour PAYE. ASAP start. Duties. To provide admin support to the Customer Insight Team. To ensure accurate and effective record keeping. To manage conflicting … more
Posted 4 days ago by Baird And Co Recruitment Ltd
Baird and Co Recruitment, a specialist Social Housing recruitment firm, are currently recruiting for a Complaints Advisor for a Social Housing provider in Yorkshire. There is an opportunity for the position to go permanent. Starting asap, the role is full-time and will initially be on an … more
Posted a week ago by Fusion People Ltd
Customer Service / Complaints Handler. Location: Reigate. Salary: £26,000 - £28,000. Hours: 08:30 - 17:30. Our client is a leading emergency plumbing company operating in the south and southeast of England, we are looking for a customer service / complaints handler to join their … more
Posted a week ago by Cactus Search
Your role is to resolve customer complaints at the first point of contact received from the customer by completing prompt, high quality investigations in order to ensure that an appropriate decision is reached. Salary: £30,000 & Benefits, this will also be a fully remote role, working from … more
Posted 2 weeks ago by i-Jobs
An opportunity for a Complaints Administrator has arisen with the local authorities on a 2 Month contract. Pay Rate: £13.74 Per Hour (PAYE) plus Holiday pay. Location: LE67 4JP. Working Hours: 36.25 hours per week, Monday to Friday, 08:45 AM - 5:00 PM. Job Purpose. To provide a … more
Posted 20/08/2024 by Adecco
Our client, a leading organisation in the financial services industry, is currently seeking a Complaints Administrator to join their team. They are looking for a candidate who brings previous experience in complaints handling.. This position requires someone who is comfortable … more
Posted 28/08/2024 by Pyramid8
Pyramid8 are recruiting for a Complaints Handler / Customer Service for one of our clients who are the largest trade association in the UK (construction industry) they are looking for an individual who can provide resolutions to customers queries and uphold the reputation of the company. … more
Posted 30/08/2024 by The Portfolio Group
To ensure that all client service issues whether verbal or written are acknowledged in line with the complaint's procedure. To ensure that all client service issues are thoroughly investigated through discussion with the client and appropriate internal staff. To ensure that all client … more
Posted a week ago by Eden Brown
Complaint investigator £15.43 per hour (PAYE) or £20.30 (Umbrella. Office and site based, meeting with Tenants. 3-6 month assignment. North Worcestershire. Respond to requests for complaint investigations for Housing Property Services, investigating all complaints … more
Posted 29/08/2024 by Hyperion Partners Limited
We are seeking a diligent and empathetic Complaints Officer who will play a crucial role in managing and resolving resident complaints. This position offers the opportunity to contribute to the continuous improvement of housing services by ensuring resident concerns are … more
Posted 6 days ago by 4Recruitment Services
4Recruitment Services are seeking a Service Charge Complaints Coordinator to assist our housing association client based in Southwark, London. You will be responsible for coordinating incoming enquiries and complaints and delegating them to the appropriate officers. The … more
