To help the world to work. That's our vision at CV-Library. We're in a period of accelerated growth and we’re looking for exceptional and talented people to help us realise this vision in both UK and Overseas markets.

Our rapid growth story is fuelled by strategic acquisitions and substantial investments in technology, data, people, and HR. This is your chance to be part of something truly ground-breaking. Ready to leave your mark?

Reporting into the HR Operations Manager and forming part of the wider People & Culture Team, the HR Co-Ordinator will provide administrative and co-ordination support to the HR Operations Team and 1st line support and guidance to employees throughout the business on a range of HR matters across the employee lifecycle.

Responsibilities

• Managing queries that come through to the HR email inbox, and ticketing system, as first line support to the people team, on a number of employee lifecycle related queries.
• Minute taking at employee relations meetings, including assisting with creating meeting frameworks, scripts and all associated documentation.
• Maintaining employee updates to the HRIS system, HiBob and ensuring regular data integrity checks.
• Guiding employees and line managers on policy and process relating to the employee lifecycle, such as time off, benefits, reward, reviews, performance management etc.
• Managing ER paperwork, including minutes, actions, letters, meeting invites and ensuring documentation and personnel files are always updated electronically.
• Manage the flexible working, maternity, paternity, adoption and shared parental leave cases ensuring consistency across policy and process. Ensure all relevant documentation is collated and forwarded for payroll and legislative purposes.
• Support with the administration of all company benefits schemes, ensuring schemes are updated with details of starters and leavers where appropriate.
• Developing and implementing HR policies, including roll out and training to employees.
• Managing employee benefits systems, roll out, training and guidance.
• Ensuring compliance with employment laws and regulations.
• Ensuring HR data compliance with internal processes.
• Support with the administration of all company benefits schemes, ensuring schemes are updated with details of starters and leavers where appropriate.
• Support the HR Ops Manager with the creation of a ticketing system for 1st line HR support, so that we can track our SLA’s internally, making recommendations for amendments / improvements.
• Assisting with payroll management.
• Reviewing, interpreting and presenting employee data.
• Leading workshops and training
• Developing programmes and communications that enhance employee relations
• Advising on matters related to employment law.

Requirements

• Professional experience in HR Administration / Co-ordination
• Ability to help employees interpret HR policies and ensure adherence to company values and objectives.
• Being used to self-managing and maintaining own workload
• Experience using various HRIS technology to inform, update and maintain employee records (we use Bob).
• Customer awareness, drive and resilience and a passion for delivering people excellence.
• Communicating confidently with stakeholders at all levels.
• Communicating new policies and procedures.
• Supporting HR projects and maintaining high quality and accurate record keeping.

Competencies

• High energy and passion to deliver and thrive in a fast-paced and ever-evolving environment.
• Thorough attention to detail and record keeping with a right first-time mentality.
• Pragmatic thinking to problem solving, maintaining service excellence and relationship management.
• Ability to work independently organising, prioritising and managing own workload.
• High level written and numerical communication skills, with accuracy and attention to detail.
• Full comprehension of spelling, grammar and structure and understanding its importance in an admin rich role.
• Active listening skills.
• Honesty and integrity.
• Ability to thrive in a past paced and dynamic environment.
• We are a friendly bunch, so a positive outlook, thick skin and a good sense of humour will take you far in this role.

Benefits

We are actively committed to promoting a fully diverse and inclusive workforce and we welcome applications for this role from all candidates who meet the key requirements. Please do not hesitate to get in touch should you require any reasonable adjustments to assist with your application.

Due to the regular onsite requirement for this role, it would be most suitable for UK based candidates. All applicants must already hold the Right to Work in the UK.

• 23 days annual leave, plus additional day for your birthday!

• Regular team incentives and social events, including annual Christmas and Summer parties
• Discounts with major cinemas and retailers, family days out, and much more
• Life Insurance
• Company Pension
• Unlimited access to learning platforms (books, videos, webinars and training sessions)
• Employee Assistance Programme (Mental Health & Well-being support)
• Great culture and work environment

Click on the link below to find out more about CV-Library careers:

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