Role Summary

• Responsibilities: You will play a lead role in driving the growth and strategic direction of our marketing services at Costello Medical. Collaborating closely with colleagues in our Medical Communications (MedComms) and Creative teams across multiple office locations, you will oversee a diverse portfolio of projects and outputs for a variety of audiences
• Salary: From £65,000 per annum, depending on your qualifications and previous experience. Candidates with extensive and directly relevant experience may be offered a higher salary
• Benefits: Discretionary profit share bonuses, hybrid working options that allow you to work from home up to 50% of your time after passing probation, generous holiday allowance, flexible working hours, 4% employer pension contributions, comprehensive private medical insurance, critical illness cover, income protection, full funding for external training, interest-free travel loan scheme, discounted gym memberships, and more
• Role Type: Full-time, permanent
• Start Date: We are currently recruiting for this role in 2024 and 2025, with options for both immediate and deferred start dates. These are available every month of the year, and you will be asked to state your availability on your application form
• Location: This role is available in either our Global Headquarters in Cambridge or our London office

About the Role

As the first Marketing Lead at Costello Medical, you will be the driving force behind the expansion and strategic execution of our marketing communication services for clients in the pharmaceutical and MedTech industries. Your leadership will be instrumental in delivering successful, high-impact marketing outputs across a range of medical and commercial projects. These outputs will include marketing campaigns, sales materials, email marketing, websites and social media, as well as medical and educational events, primarily targeting healthcare professionals and patients.

With your extensive experience in pharmaceutical marketing, you will bring a wealth of knowledge in brand strategy and content development, combined with a deep understanding of regulatory compliance. You will apply your project management skills to spearhead a range of initiatives with autonomy and creativity, guiding project teams and clients in defining their approach and measuring success. Your keen attention to detail and ability to navigate the complexities of pharmaceutical regulations will be crucial as we push new boundaries and drive marketing campaigns that resonate strongly with our target audiences.

In this rare and exciting new position, you will play a pivotal role in shaping the development and expansion of our marketing function, which is a relatively new addition to our service offerings and represents a key strategic priority for the company over the next few years. Therefore, we are seeking an experienced and confident individual to lead this function, reporting directly to our Leadership Team and collaborating closely with our MedComms and Creative teams. We strongly believe that someone who brings the right skills, attitudes, and mindsets will have the opportunity to advance rapidly into a Division Head (department lead) role.

Key responsibilities will include:

• Setting the Marketing Strategy: Leading, inspiring, and setting the overall direction of our new marketing function with support from the Leadership Team, ensuring alignment with our global company strategy
• Driving Business Development for our Marketing Communication Services: Identifying future project opportunities and maintaining strong relationships with all clients, with a focus on growing the volume of work delivered
• Leading Client Marketing Projects: Partnering with our MedComms, Creative, and Digital teams to provide innovative, data-driven strategies and solutions for new and existing clients
• Advising on Regulatory Compliance: Providing strategic advice to clients and project teams on pharmaceutical regulations and compliance, ensuring quality standards are consistently met across our marketing services
• Planning Projects: Coordinating the development, execution, and optimisation of strategic marketing projects, defining their scope and purpose, as well as brainstorming new ideas with clients
• Fostering Collaboration: Building and maintaining robust working relationships with all project teams, including responding to all marketing-related enquiries
• Creating Engaging Content: Developing comprehensive and engaging content for various materials and audiences
• Providing Training: Designing and delivering training to enhance marketing knowledge and capabilities across the company

Hybrid Working Policy: We recognise that home-working can improve work life balance, reduce commuting times and costs, and provide the opportunity to juggle personal commitments. At the same time, we believe that having face-to-face time in the office holds many benefits and is central to ensuring that the community we have created, where people have a workplace they belong to and feel part of, is never lost.

Therefore, we offer flexible working arrangements that allow our colleagues who have passed probation to work from home for up to half of the time, measured across a 2-week rolling period. During your probationary period (normally the first 6 months of the role) you will be able to work from home for 1 day per week.

Career Profile

We offer many opportunities for personal and professional development at Costello Medical. Please click below to read first-hand accounts from our colleagues about their time with the company: (url removed)

Requirements

About You

We are seeking an ambitious and proactive leader who thrives on embracing new challenges and driving high-level support across our multiple divisions. With an entrepreneurial mindset, a strong aptitude for marketing strategy, and an unwavering commitment to upholding the highest standards of quality, you will demonstrate a genuine passion for delivering exceptional service to clients and internal colleagues, even in a demanding and fast-paced environment.

The successful candidate will possess a deep understanding of the pharmaceutical landscape, including regulatory requirements and the development of effective, compliant content. This expertise will be essential as you guide our exploration into new areas of healthcare marketing. You will also be highly organised and self-motivated, excelling in both independent and collaborative work settings while consistently demonstrating strong leadership and motivational skills.

Essential requirements for the role are:

• A degree-level or higher qualification in a marketing-related or scientific discipline (minimum 2.1 or equivalent)
• A minimum of 5 years’ professional marketing experience within the pharmaceutical or MedTech industries, or in an agency environment
• Expert knowledge of UK pharmaceutical regulations and guidelines, particularly the ABPI Code of Practice, to create engaging and compliant copy. Knowledge of international pharmaceutical regulations is advantageous
• Proven experience mentoring or managing junior colleagues, as well as contributing to their professional development
• A strong understanding of digital marketing, including social media, SEO, and email marketing, with a willingness to explore and utilise evolving technologies to enhance our marketing services
• Excellent communication skills and account management experience that enhances your ability to deliver exceptional customer service and high-quality outputs under multiple competing demands
• Project management experience, demonstrating excellent organisational and time management skills
• A high level of productivity, and the flexibility to respond to changing deadlines in a fast-paced working environment
• An analytical and problem-solving mindset, with the ability to interpret data effectively to generate actionable insights
• A high level of proficiency in written English, with strong attention to detail
• Fluency in Microsoft Word, Excel, Outlook, and PowerPoint

Benefits

About Costello Medical

Costello Medical is a rapidly growing global healthcare agency specialising in medical communications, market access and health economic and outcomes research. We work with a wide range of clients, including the industry’s most successful pharmaceutical and medical technology companies, patient and public health bodies and charitable organisations. Our mission is to be a community of the very best people, building trusted partnerships across the healthcare sector by delivering an exceptional service. Our vision is to be a leading global partner consistently striving for meaningful and outstanding contributions that improve people’s health and lives.

We are committed to our company values which are central to creating our fun, friendly and innovative workplace in which we strive to deliver the highest standards of quality. As a result, we have been listed in The Top 100 Companies to Work For list for six consecutive years.

On 27th May 2022, Costello Medical received its certification as a B Corporation. We are really proud of this achievement as it demonstrates that Costello Medical is meeting the highest standards of verified social and environmental performance. We underwent a rigorous assessment that covered the whole of our business including employee benefits, charitable giving and sustainability. We believe this certification is external validation of our mission to be a force for good.

The Recruitment Process

Our recruitment process includes a telephone interview with a member of the Talent Acquisition team, followed by an assessment for you to complete in your own time. If successful, you will be invited to an interview in our office with senior members of our MedComms and Creative teams, starting with a presentation that you will be able to prepare for in advance. Our standard recruitment process lasts around 2 to 3 weeks, however this can be adapted if necessary.

As an equal opportunity employer, we are committed to fostering a diverse and inclusive workforce and, throughout the recruitment process, there are a number of reasonable adjustments we can provide. Please click here to read more about this and contact the People Team via (email address removed) should you require reasonable adjustments at any stage.

We are currently recruiting for this role in 2024 and 2025, with options for both immediate and deferred start dates. These are available every month of the year, and you will be asked to state your availability on your application form. Whilst there are no set application deadlines, we would strongly recommend applying as early as possible so that we can begin processing your application, as the role will close when a suitable candidate is found.

Please note that this role is available in either our Global Headquarters in Cambridge or our London office. You can learn more about our office locations here: (url removed)/careers/locations

What We Offer

• A starting salary from £65,000 per annum, depending on your qualifications and previous experience. Candidates with extensive and directly relevant experience may be offered a higher salary
• A discretionary profit share bonus paid twice per year
• 25 days’ annual leave plus bank and public holidays
• The chance to work from home for up to half of your working time after passing probation
• Flexible benefits scheme offering additional holiday, cash payments and pension contributions
• 4% employer pension contributions
• Private Medical Insurance which offers comprehensive cover on a “medical history disregard” basis
• Paid study leave and funding for external qualifications
• Cycle to Work scheme and an interest-free travel loan scheme
• Critical Illness Cover, Income Protection and Life Assurance
• Access to an Employee Assistance Programme
• Discounted gym memberships
• Comprehensive travel insurance
• Flexible working hours
• Regular company-funded social activities

Please click here to learn about our reward package and the other benefits of working for Costello Medical: (url removed)

How to Apply

You are required to submit your CV and a cover letter via our online application form. In your cover letter, you must explain why you think you would be suited to the role and why you would like to join Costello Medical, with examples to support both. Your CV should clearly state the dates of all qualifications and grades achieved where applicable.

While we embrace Artificial Intelligence (AI) technologies to innovate and improve processes, we want to understand your unique skills and experiences throughout the recruitment process. Therefore, if you use AI to assist with your application, we recommend that you do not rely solely on this technology to generate your application materials. As your role may involve developing new written content from scratch and handling confidential data that cannot be uploaded to AI technology, it is important for us to assess your own skills and abilities.

Please contact the Talent Acquisition team at (email address removed) if you have any questions about the role or application process.

Visa Sponsorship

Due to the Skilled Worker visa regulations, you will only be eligible for visa sponsorship if you meet the following criteria:

• You are classified as a New Entrant - this means you are under the age of 26, currently studying in the UK or a recent graduate in the UK. Please click the following link to read more about the New Entrant criteria: (url removed)

You will be asked to provide details of your right to work in the UK within your application, which will be used to help assess your eligibility for visa sponsorship.

Please click the following link to read more about the criteria on the UK government website: (url removed). Please contact (email address removed) should you have any questions.